Frequently Asked Questions


Service Center FAQs

Q: Can I schedule a service appointment online?
A: Yes, you can use our online scheduler to schedule your next service with our experts today!

Q: Do you offer service specials?
A: Yes, you can explore our current service offers on our website to save on your next service!

Q: Is service financing available?
A: Yes, explore our Service and Parts financing in the Service tab on our website today!

Q: What is Honda Service Pass?
A: Honda Service Pass is a complimentary maintenance program for your vehicle’s first 2 years or 24,000 miles, whichever comes first. Honda Service Pass is designed to simplify caring for your vehicle, so it can continue taking care of you.

Q: Do you offer oil changes?
A: Yes, schedule your oil change with Norm Reeves Honda Cerritos today!

Q: Do you have tire repair?
A: Yes, Norm Reeves Honda Cerritos does offer tire repair! Schedule a tire repair with us today!

Q: What are the signs my car needs a new battery?
A: There are also warning signs to look out for that will indicate your car battery needs to be replaced with a new one. Dimming lights, Corroded connectors, Slow engine crank, Check engine light is on, & Swelling battery case to name a few.

Q: Why should I get my oil changed?
A: It’s important to maintenance your vehicle with frequent oil changes and to ensure that your car remains in good working health. Regular oil changes will also help your vehicle perform at its best and most efficient for an extended period.

Q: Do you provide brake repair?
A: Yes! Our team can repair your brakes and replace them as well.

Q: Why are my brakes making noise?
A: There are actually quite a few reasons why your brakes are making noise. If the noise is more of a high-pitched squeal, it may mean that your brake pads need to be changed because the wear indicator tab is pressing against your rotors. If it’s more of a grinding sound, it may indicate that your calipers are broken or worn.

Q: How often should I have my tires rotated?
A: Having your tires rotated regularly allows you to get the most time and miles out of them. Generally, you’ll want to have them rotated about every 5,000 to 8,000 miles. Luckily, this coincides with your oil change, so you could have both services performed in one visit.

Q: How will I know I need an oil change?
A: Usually, you’ll want to have your Honda oil changed every 5,000 to 8,000 miles—so the best way to keep track is by keeping an eye on the odometer. But, if you lose track, louder engine noise, a sluggish performance, and a drop in efficiency are great indicators that it’s time to schedule your oil change.

Q: How can I check my cars battery?
A: Checking your car’s battery can be an easy way to tell if it needs a charge or maybe even a jump-start. It can also tell you if there may be a problem with one of the components powering your vehicle. Since the batteries components can be complicated to understand, you should let an experience mechanic inspected your vehicle.

Q: How do I know my tires need to be replaced?
A: The easiest way is to check the tread on your tires, with the most common way to check being the Penny Test. Grab a penny, turn the coin so Lincoln’s head is upside down and facing you. If you see Lincoln’s entire head, its time for new tires.

Q: Do you offer Express Service?
A: Yes! We offer express service during normal business hours for various services like
– Oil and Filter Change
– Tire Rotation
– Engine Air Filter/Cabin Air Filter Replacement
– Multi-Point Inspection
– Battery Replacement

Q: What are the benefits of routine service and maintenance?
A: By staying on top of your cars routine maintenance schedule you can ensure your vehicle remains safe, dependable, efficient, as well as maintaining its value. Please refer to your owners manual or give us a call for more information on your vehicles specific maintenance schedule!

Q: How often should I change my air filters?
A: The general recommendation is to replace your filter every 12,000 – 15,000 miles or at least once a year, whichever comes first. Although, the recommendation can slightly vary based on make and model, try reviewing your owners manual for more specific information!

Q: Do you install remote starters?
A: Honda Service Center installs all types of technology in your new or used Honda. Contact us directly for rates and more information by calling 562-888-5100.

Q: What should I do if my service light turns on?
A: If any of your dashboard lights come on, you can bring your vehicle into our service center for diagnostics. You can utilize our Express Service for a walk-in or schedule an appointment ahead of time.

Q: How can I schedule an oil change?
A: You can schedule a test drive by visiting our website to schedule an appointment online or you can give our service center a call.

Q: Do you sell genuine Honda tires?
A: Yes, you can purchase genuine Honda tires from our Tire Center.

Q: Do you replace batteries?
A: Yes! Our service technicians are equipped to replace your cars battery.

Q: What type of maintenance does your service center provide?
A: Our service center can provide a large array of car maintenance and repairs including (but not limited to) brake repair, oil and fluid changes, filter changes, battery repair and replacement, tire repair and replacement, transmission repair, etc. If you have a specific service in mind, give our service center a call to discuss details!

Q: How can I schedule service for my vehicle?
A: You can schedule service utilizing our service scheduling tool or by giving us a call!

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18500 Studebaker Road, Cerritos, CA, 90703
Norm Reeves Honda Cerritos 33.887182, -118.099838.