I had been scouring most of LA/OC for a car only to end up buying from my local Cerritos Auto Square. If you already know what kind of vehicle you want to buy I highly recommend utilizing the "Internet sales" feature on their website for the best deal. Once we locked in the price, Susana and Alex were both speed demons when it came to processing our paperwork so we only were there for ~1 hour before we were able to drive away. 10/10. Shout out to Devon also for a great test drive and A+ customer service.

The 2 gentlemen that were helping were literally arguing in front of us and it was so unprofessional. The gentleman handling the paperwork part kept trying to push us trying to purchase stuff through Honda when we had already owe approval through the credit Union. He kept making comments and making us feel uncomfortable. We finally ended up finishing everything but it wasn’t the best experience. I feel like so being pushy and don’t knock us for not doing the pre approval through Honda trying to make us feel a certain way.

Speed of service - great! Attention to my concerns - okay

Excellent customer service skills and communication about vehicle status. Will return just because of him.

I always go to Norm Reeves Cerritos Honda !!! My go to advisor is Ruben Marquez!!! The best of the best ! Always in and out with excellent work and customer service! Also shout out to their BDC department Heather Ramirez such a ray of sunshine !! Provides the best information and makes booking my service appointments easy! Thank you team!!

Bringing in my vehicle for my routine service was easier at a later time I dropped it off at around 10 am . I expected it to be ready around 1-2 pm ,nope it was ready in an hour. My service advisor George Raygoza and the technician Fernando went above great customer service . If you need to schedule your service book it with George Raygoza.

Good service but didn’t notice my front right headlight was out

My experience buying my car HR-V 2025 was very good. Eddie Portales was my salesman and helped me make the entire purchasing process quick and comfortable. Thank you.

I like that everyone is very helpful and professional. Service workers are not pushy and yet informative regarding my vehicle. Wait time is very reasonable.

The adviser refused to help me even though this is the third time I come in for the Apple CarPlay issue. He insisted that it was my fault and had no fix.