Lili is an excellent go-getter. She was kind, responsive, and never made me feel pressured throughout the process. She knew exactly what I was looking for, stayed on top of everything, and went out of her way to make it happen. Even after the purchase, she continued to be responsive and proactive when I needed assistance, making sure my concerns were heard and properly addressed. She genuinely cares about taking care of her customers from start to finish. Ruben in Service truly cares about the customer. He made sure we were taken care of and understood exactly what work was being done. I really appreciated how attentive and communicative he was throughout the process. Murat was straight to the point - no frills, no unnecessary back and forth. With 20+ years of experience, you can tell he knows what he’s doing. He made the paperwork and final purchase process incredibly smooth. Shoutout to Jose Rodriguez as well for helping me with a test drive a few days before my purchase. He was knowledgeable and took the time to walk me through many of the features on the Civic Hatchback Touring. Overall, I had a great experience with the team here. Everyone I worked with was helpful in their own way, and the entire purchase was much easier and faster than I expected.

It was very nice to come in for my service. Everyone was professional , welcoming , organized , on time , and helpful.

Christy made our car-buying experience so easy and pain-free! She was super friendly, transparent, and accommodating throughout the entire process, and we will definitely be seeking her out for all of our future Honda purchases. We'd also like to say the same about Alex from the Financing team! If you want to work with genuine people, we would highly recommend going to Christy and Alex.

Very easy and quick to buy my car with Reza. Will only buy cars from Norm Reeves in the future.

Dealership was very understanding and negotiable so I was more than content with my dream car.

Trevor did a great job, excellent service. I will no longer be looking for an alternative dealership to service my Type R.

I got wonderful service from Miguel Cabrera and his crew on my last visit. He gave me an initial 3-4 hour time estimate to install a water pump. It was discovered that I needed front brakes and they were able to complete both repairs in that timeframe, allowing me to make an important appointment on time!!

A message to service my 2022 Honda civic came on, I called Norme Reeves Honda in Cerritos at 10am and was able to book a service appointment for the same day at 1pm, the service advisor Jonathan Romero greeted me with professionalism and respect, he suggested to service the breaks replace 2 filters and preform wheel alignment while preforming the oil change the computer called for, my vehicle was ready 90 minutes later, Jonathan even apologized that it took longer than he expected because it took the the technician 3 attempts to preform a successful wheel alignment, at 2:30pm I was on my way. To the service advisor and the technician, thank you for being so professional

The experience was very great, no complaints! George R was very helpful towards my services, will be coming back!

Responsive on a timely matter Polite associate with detailed information on the work of the vehicle

Avery Richie was dishonest and inflated the payments. Our family had been multigenerational buyers of Norm Reeves vehicles, however, we all have now moved to Toyota due to Mr. Richie excessive pricing tactics. Mr. Richie might be good for Norm Reeves short term profit, however, he will certainly be detrimental to long term financial viability.

Norm Reeves Honda in Cerritos is very friendly and professional. They greeted me and helped me out in a timely manner. This was my first time visiting the service station so I was extremely pleased with the service.

Made it quick and easy for me ?? Everyone was friendly and they worked with my timeline and made the actual purchase quick and easy for me.

I had an amazing experience purchasing my Honda Pilot Elite at Norm Reeves Honda Superstore Cerritos. My salesman, Eddie Portales, was absolutely fantastic and went above and beyond throughout the entire process. He was professional, knowledgeable, patient, and made sure I was completely comfortable with my purchase. I never felt pressured, and he made the entire experience smooth and enjoyable. I truly appreciate all his help and excellent customer service. I highly recommend Eddie Portales and Norm Reeves Honda Superstore Cerritos to anyone looking for a Honda!