He's very customer, service oriented, very knowledgeable and always make sure to check on his clients.

He was very informative of the situation of my vehicle. He handled it professionally and correctly very outstanding employee.

Rude, bad service! Dissatisfied! Made my daughter feel terrible!!!! And I am the employee for auto nation!!!! So embarrassing . I’ll never use that dealership ever again! And I’ll make sure everyone knows that!

8:00 am appt, for an oil change, waited for 3 hours. What’s the point of having an appt? Service staff was friendly and apologetic, but still think 3 hours is too long.

John is an amazing salesperson. He did not pressure me or my daughter into doing anything. He was very knowledgable and calm. I would recommend him to my barber, and I'm bald. Thank you John!!!

my experience was great here. upon arriving I was greeted by this young man Lan. He was phenomenal and answers all my questions with knowledge. definitely would recommend to my friends and family.

Wonderful experience. George was very helpful. He was very informative. George was very considerate. Thank you.

Excelente servicio Entrega a tiempo el trabajo Muy atento para dar el servicio Buena cotización

The people who work there from the porters are very helpful I like to work with Ruben he is understanding and helpful

They did not reset the maintenance warning after my car service. I paid for tire service/rotation but when I checked my tire pressure, they did not inflate them when the invoice showed that they did inflate them. Now I wonder what else they did not do.that I paid for that I cannot check. Advisors were all over just standing but I still waited a long time to get service. I’ve been going to this dealership for more than 20 years and now the service is poor and incompetent.

I was assisted in the parts department by Andrew, Nef, Rudy and Nathan. I had recently taken my vehicle to Honda of Signal Hill and the experience was not the same. The atmosphere at Norm Reeves Honda of Cerritos was delightful and the level of cleanliness was highly noticeable along with the customer service, having spanish speaking associates made a huge difference which made the experience 10x’s better. This dealership is further from home but I will now continue using them for any future services or repairs. Keep up the great work along with friendly, welcoming environment! 10/10 would recommend to family and friends!

Took to long for someone to help me on the drive, called twice for updates

Norm Reeves has taken great care of me and my family for years and years. This visit was no different. First time with Joseph and he was the absolute best.

He's very good , he explained clear, good customer service, very knowledgeable He is approachable, can ask questions any time

Oil change was done in a timely manner. I called the customer service number to add something and upon receiving a call that my vehicle was done, the message wasn't conveyed to my service advisor. The female who had answered failed to deliver my message which caused a delay with the pickup.