From the moment we met Lili, you can feel she was not just trying to make a sale but listen to your needs and wants. She gave us her undivided time and attention, and went above and beyond in looking into what we wanted and needed. When I couldn’t decide between two colors, she walked me to the lot, found both to show me since photos may look different compared to the naked eye. Though I didn’t walk off the lot with a new car the day we met, Lili’s follow-up showed dedication, so I returned a week after and walked out with my new Canyon River Blue Metallic color car! From Ray her upper management to Alex in financing, all made the buying process an easy process. Overall, stellar customer service from Lili who followed up within the week of my purchase to make sure I didn’t have any questions or concerned and asked if I was enjoying my new ride. Would definitely recommend Lili and Norm Reeves Honda Superstore in Cerritos.

Had a great experience at Norm Reeves Honda! I just bought a 2026 Honda Civic Si, and Jojo Bayas was awesome throughout the whole process. He was helpful, friendly, and made everything easy and stress-free. Really happy with my new Civic Si and definitely recommend asking for Jojo if you’re looking for a new Honda!

Lili and Leo from service made my replacing my pilot easy and simple. 10 score all aeoins- highly recommend 👌

I get all service I need , good service by Antony . He gives me all information need to know about the car I buy .

Loved this dealership!! Worked with Lili to get the car and the price right was a breeze and once I sent her what and how much I wanted the price for, they quickly came back with a great price and got the deal done. Thoroughly enjoyed them and wouldn’t hesitate to buy from them again

I had a an amazing experience with Kim Kelly. She explained everything to me in layman's terms that I could understand. She made my Honda HRV purchase totally stress free ?? I am most grateful to her.

I only get 15 words, Jose is fantastic, professional, wonderful and kind. I’ve known him for many years and bought my last Honda from him.

I had an amazing experience at Honda in Cerritos, and I especially want to recognize **Javier Peña and Joel** for their outstanding customer service. I actually traveled from Gardena to Cerritos after having a very disappointing experience at Gardena Honda. I spent hours there waiting, only to leave feeling like nothing had been accomplished. Unfortunately, the service I received there felt unprofessional and left me extremely frustrated. Coming to Cerritos was a completely different experience. From the moment I arrived, **Javier Peña was professional, helpful, patient, and genuinely made me feel like my time and concerns mattered.** He took the time to help me with my vehicle and made the entire process so much easier. Joel was also amazing and contributed to making my experience a positive one. After what I had gone through earlier that day, I truly appreciated the level of care and professionalism Javier and Joel provided. It was absolutely worth making the trip to Cerritos. **Javier and Joel turned a frustrating situation into a great experience, and because of them, I will definitely be returning to Cerritos for my future Honda needs.** I would highly recommend Javier Peña to anyone looking for someone who is knowledgeable, professional, and truly cares about helping his customers. Thank you, Javier and Joel, for taking such great care of me! **10/10 experience!**

Ash is THE BEST! Not only did he work on his day off to get us set up (sorry Ash!) but he sent this photo in advance of our arrival, "Washed and Ready!" Can you beat that? In a day and age where it seems going to the dealership is an all day investment (which so few of us have time for), Ash was able to get us lined up (from across the country no less!) to fly in this morning, wired money yesterday, and show up at Cerritos today to sign and drive. Thank you Ash! You are a superstar!

We bought our Honda from Ugur, and we are very happy with our experience! He was very helpful, professional, and approachable throughout the whole process. We truly appreciate his help, patience, and guidance. Thank you so much, Ugur, for making the whole experience so easy and pleasant. We highly recommend him!

George Juarez did an excellent job as my service advisor. He caught a couple of things that I needed to get done besides what I came in for. I appreciate it then I will ask for him my next service call.

Everything was great. Timely, service technician was very helpful. Will consider dealership for my next service needs

Thanh explained some things I didn't need to worry about and others that needed immediate attention. Totally trusted him.