Everyone was super friendly. I love my brand new 2027 HRV.

Very helpful and honest

Great customer service, communication and fast service. Will continue to us Norm Reeves in the future, thanks to George!

Customer service was great ?? but the situation with my car not soo good I feel there's something wrong with the car

Everyone was very professional, friendly, and helpful. They did a great job fixing my car. Special thanks to Manny for his excellent service and professionalism. Highly recommended!

(Translated by Google) A very warm welcome that gave the customer confidence to make a purchase, and great service, I highly recommend it 👍 (Original) Un recibimiento muy bien dando la confianza al cliente para poder realizar una compra y buena atención lo recomiendo 👍

Friendly and knowledgeable staff Easy process Hassle free Amazing, incredible, great customer service, clean, organized and professional

I appreciate the recent repair being taken care of theough Honda warranty

Excellent service, George Juarez is the best.

Not even sure the work was done also when I first went through the day before they said they would be no charge of anything because it was covered under warranty then I get there the next morning and the first thing they wanna do is open the hood and tell me that I need to replace these hoses. Why couldn't they have said that the day before when I was there why didn't they ask to open the third at that point my car was there. Just seems like it was a scam to try and get me the next day to buy those hoses that were $1300.

Good experience with the Advisor. However the issue could have been handled over a call before bringing the vehicle to dealership

ASH and Ramzi where very honest and straight forward. Had a great experience. They deserve a raise!

Jojo is very knowledgeable, professional, and customer centric. He explained clearly and gives all the details needed. He communicates well and makes you feel comfortable.

The customer service is always top notch at Norm Reeves, Cerritos. They had my car for a couple of days and provided me with a loaner vehicle which was extremely helpful. I dont ever take my vehicle anywhere else but Norm Reeves.

The dealership is attentive and everyone is always very helpful. Communication is great when letting you know when my car is ready.