They were well prepared. Once I arrived, they asked me if I were interested in anything in specific, and based on the information I already provided and my reply, they compiled a list based on my interests and were more than happy to branch out as we looked to find a car that fit my ideals. The price was right, and even though I came financed, they were eager to see whether I could get a better rate. It really was my kind of experience. There wasn’t a whole lot of unnecessary posturing or overblown conversation, but everyone was friendly and helpful nonetheless. On my test drives. They pointed out things that they knew I’d like, but they also made me aware of things to ensure I knew what I was getting into. I got a Honda Civic Sports Touring, and they made the decision easier by hashing out details with me—it had slightly less miles than the Accord I was initially interested in, but not by much. The prices were very similar, so that wasn’t going to make or break the decision. The Civic is smaller, and I have a kid. The Accord also drives more smoothly, but only a little. The Civic steers more tightly, accelerates faster, and has a significantly better sound system at top trim. The warranty lasts longer. You get the idea. The point is, they didn’t focus on a *particular Accord* because they were “trying to get rid of it,” or it would be an “easier sale.” They legitimately seemed like they wanted our interests to align and for us both to benefit. They didn’t waste my time or reveal any preconceived notions. I’m not going to lie, I hate large purchases like this. The anxiety associated with using such large amounts of money is among my least favorite things. It’s a big deal— safety, independence, and financial stability are all on the line. End of the day, I feel fortunate. After having driven it a couple of weeks, I can say that I certainly don’t regret it so far. After about a week, I was having some trouble updating the system and needed to adjust my tire pressure and update THAT in the system. Even that was pleasant. Hop on the app, schedule an appointment in about a minute and a half, show up to the appointment and they took care of me no problem. I even had the option to borrow a car and pick mine up later, but I was happy just walking to a nearby Olive Garden. They were done shortly after I finished eating. Legit car spot. I do recommend. As a side note, this guy Norm Reeves must be rich as hell, damn, lol.

Fixed my punctured tire. Thanks.

Excellent service fast and well coordinated and the personnel very kind thank you for everything.

Jonathan Romero always provides elite customer service. He went above and beyond to make sure everything was taken care of, was honest, patient, and incredibly helpful throughout the entire process. He made the experience easy, enjoyable, and completely stress-free. The dealership exceeded my expectations, and I couldn’t be happier. Jonathan is a true asset to the dealership, and I always highly recommend asking for him! ⭐⭐⭐⭐⭐

The service advisor was very nice and kept me informed through the process

Scheduled maintenance. Appt was easy to schedule with good availability. Checkin was easy with shuttle to mall option. It was very nice and ran often. Check out was easy with text info and recommendations.

I always have a positive experience with Jonathan at Honda. I have been servicing my car here for a year and have always received the best customer service. Jonathan is always reliable and responds quickly with any questions that I have. He always explains thoroughly of what my car needs. I have never had any problems and my car is always running smoothly. He is the reason why I come back to service here!

George was excellent. Came in for an oil change last minute. He got me helped out and on my way with good time. Very happy with the service

Jonathan Romero always provides elite customer service. He went above and beyond to make sure everything was taken care of, was honest, patient, and incredibly helpful throughout the entire process. He made the experience easy, enjoyable, and completely stress-free. The dealership exceeded my expectations, and I couldn’t be happier. Jonathan is a true asset to the dealership, and I always highly recommend asking for him! ?????

George was great. Professional and amiable. The time it took to get my car back was reasonable and not as long as other times.

Fast, honest, great service. I always recommend this dealer. Trustworthy, I know I can trust them with my vehicle's maintenance.

Everyone were so helpful and Ahamed was very kind and patient with us, the manager was so helpful and very understanding

I was really pleased with the assistance and speedy service. Very knowledgeable staff and helpful.

Christy was absolutely amazing! She was professional, kind, honest and provided all the information we needed without any games or pressure like I experienced with other dealerships. She is truly an asset to the dealership. I actually chose to drive four hours instead of two because I wanted Christy to have my business. That's how impressed I was with her outstanding customer service. Even my daughter said she loved Christy and she rarely says that about anyone. Christy, was so friendly, helpful, knowledgeable, and always responded to my questions right away. Christy made the entire car-buying experience easy and stress free. God bless you always Christy!