It's clean and has many support staffs. To make a payment took a long time

Great customer service. Very fast service and great detail on the service i needed on my car .

Leo always does a great job helping me out and being honest about what my car needs. I appreciate him always!

Buying my very first Honda at Norm Reeves Honda Cerritos was such an amazing experience. I've been to other dealerships before, and one thing I've always disliked is how pushy some salespeople can be. This experience was the complete opposite. Nathan and EJ were incredible from start to finish. They were welcoming, attentive, and truly listened to what I was looking for. They kept my goals at the center of every conversation and never once made me feel pressured into making a decision. Everything felt genuine, which made the entire process so much more enjoyable. My Finance Manager, Christian, was just as great. He was knowledgeable, informative, patient, and took the time to explain everything clearly, making the financing process smooth and stress-free. Overall, this was easily a 10/10 experience. I couldn't have asked for a better team to help me purchase my first Honda. I'll definitely be referring my friends and family to Norm Reeves Honda Cerritos, and I highly recommend asking for Nathan, EJ, and Christian!

Always satisfied with the reliable service from Norm Reeves Honda Cerritos

Customer oriented No pressure, we were not rushed in making decisions. Any offer or counter offer is considered by management with courtesy

Poor communication My car was scratched, I emailed pictures to the supervisor and my service advisor, no one got back to me. I had to call and complain just to get a response. They did take full accountability and fix my car but I had to stay on them

Robert G was very professional and easy to work with. Work was done as promised.

Easy, accommodating, quick Understood & provided needed work. Work was completed ahead of schedule & inexpensively.

Dealership did not have the vehicles i went to see prepared. Dealership was not up front regarding the accident the vehicle was in. Then they did not pay the full payoff amount finance company my previous car was financed through

I was very happy with the service that Leo provided. He took care of my car & I received it back in a timely manner..