Fast service.

The sales team were very helpful when we purchased my husband’s and daughter’s new car. My daughter needed a car suddenly and everyone was so helpful and made sure the purchase was quick. They both love their new cars! Thank you!

I’m extremely disappointed with my experience at Norm Reeves Honda Cerritos. I had a scheduled appointment for a routine oil change, and despite having an appointment, it took over 3 hours for them to complete what should have been a relatively simple service. What is the point of making an appointment if customers are still expected to wait more than three hours for a basic oil change? I understand that dealerships can get busy, but a scheduled appointment should mean that the service department is prepared to handle the vehicle within a reasonable amount of time. This was a major waste of my time and completely unacceptable for a routine maintenance appointment. If there was going to be such a significant delay, I should have been informed upfront rather than being left waiting for hours. I expected much better organization, communication, and customer service from a Honda dealership of this size. Three-plus hours for an oil change with an appointment is unacceptable. I will seriously reconsider returning to Norm Reeves Honda Cerritos for future service and would recommend that management take a hard look at how scheduled service appointments are being handled.

Fast service Quick to supply answers to questions a was understanding of financial situation and helped with other concerning issues

Everyone is friendly. They explain everything clearly and are very helpful. All questions or concerns are answered.

Very professional y answer all my questions. Great Service I had an excellent experience at the Honda dealership. The entire service process was smooth, professional, and well organized. Javier was extremely helpful, friendly, and professional throughout the entire process. He kept me informed and made sure everything was taken care of. I really appreciate his excellent customer service and would definitely recommend him to anyone needing service at Honda.

Amazing and always awesome and friendly! I'm always fully satisfied with Ruben's service, thank you

I recently purchased a brand-new 2026 Honda Civic Sport, and I had a great experience at the dealership. Anthony Castro was extremely helpful throughout the entire process. He was very knowledgeable about the different vehicles and took the time to answer all of my questions without making me feel pressured. Anthony's professionalism, patience, and willingness to help made the process of choosing the right vehicle much easier. He provided me with the information I needed to make an informed decision, and his knowledge and guidance played a big part in helping me make my final choice. I'm very happy with my new Honda Civic Sport and really appreciate Anthony's assistance. I would definitely recommend working with him if you're looking for a knowledgeable and helpful salesperson.

Ok good service All right All the information that He gave me about my car need it's so profesional al

Good experience. Overall good experience buying my car. The process was easy, professional, and friendly.

⭐⭐⭐⭐⭐ This dealership is amazing! The sales team is very professional and provides clear information to help you make the right decision. The financing team is honest and transparent, with no hidden fees or surprises. They explain everything before you sign, and they were super fast in completing my contract. Great customer service and a smooth buying experience. Highly recommended!