They were quick and always very helpful. This location in particular is my favorite They always answer my questions and everyone is very professional

I had an appointment and was left waiting in my car for 20 minutes while people that arrived the same time I did and afterwards were serviced before I was. I had to get out of the car and ask if anyone was going to help me. No one was interested in assisting me and this was not good customer service.

Joseph was actually great at check in. The wait time was supposed to be 2hrs or less. At 2.5 hrs I went to check on my vehicle and found it had been completed but the paperwork had been left at Joseph's desk while he was at lunch. Major failure in your staff. I wasted a lot of time waiting for no reason. One of Joseph's colleagues found the paperwork and completed as necessary.

Thanh helps me a lot, very accommodating Thanh helps me a lot and very accommodating. Aside from that the dealership is fast and reliable

I’ve had Hondas for the last 7 years and have been going to norm reeves all my services. There has been a change in staff since my last oil change and I was pretty anxious going in to get my vehicle serviced because the normal staff who has helped me in the past are no longer in the department. Massive kudos to Anthony for personally helping me. His hospitality and customer service is exceptional and a 5 star is an understatement. Thank you for still making me feel at home and taking care of me and my vehicle.

The service department needs an over haul! Wayyyyy too slow waiting on service advisors to get back from lunch! Time is money and I wasted so much time there for an express oil change (no tire rotation) the service advisors are nice but the wait was killing me and wayyyy to slow!

Experience was great. Very knowledgeable advisor He was very polite and apologized for the long wait time.

It met all of my expectations I was very happy with the overall service I will be back for future service

I had a great experience with the dealership during my oil change service. Jonathan Romero, my service advisor, was professional, friendly, and attentive throughout the entire process. He made sure everything went smoothly and kept me informed. I truly appreciate the excellent customer service and will definitely consider returning for future maintenance. Highly recommend!

They did an excellent job with my car and I picked up my car in a couple of hours. They are my go-to person and I know I can always trust them!

Robert I one of the best people I have encountered in your dealership.. His service was excellent

Fast and easy, would definitely recommend to other people. Advisor was also easy to talk to and knowledgeable

Great service made everything quick and easy for me to get my soil changed and very polite 10/10

Normreeves and Jonathan went above and beyond their scope of work and made sure I left happy