Very easy process from making my appt and dropping off my vehicle. The service staff is always very helpful and knowledgeable.

Ramiro M. was really patient and helpful! I had questions regarding my car and he was able to answer every question I had. He also gave me a maintenance minder sheet which came helpful. If you visit Honda in Cerritos definitely ask for Ramiro!

I had a good service. The guy was friendly and explain clearly what I need to know about my car. Thank you Jonathan

Very fast and convenient on a Monday morning. They were able to take my car in early and service it. They gave me recommendations on my next visit.

Friendly , quick service Did not try to sell any services other than what I needed , did not have to wait very long for car to be serviced .

Everyone was polite, efficient and responsive The area was clean and welcoming, the waiting room was comfortable, I appreciated the coffee at $1--although I noticed everyone else brought their own coffee/drinks. Checkout was fast and easy

My 2022 Honda Civic needed a new 12V battery, after a quick search online I realized that an aftermarket 12V battery will not work because of the start-stop feature, so I called Cerritos Honda (the dealership I purchased this vehicle from) and booked an appointment for the next day at 1pm. I showed up about 10 minutes earlier, within a minute I was helped by a friendly professional representative, he called the parts department right in front of me and gave me a quote of $329+$30 for installation, the total was $390 with taxes and discounts, the new battery comes with an 8 years warranty (first 3 years full replacement). The whole process took less than 30 minutes. This ordeal confirms why I own exclusively Hondas for the last 10, this vehicles are very reliable and reasonable to maintain.

Service advisor Robert provides great customer service and was very professional.

Easy and quick experience. Fast process, friendly staff and waiting room and good service Bruh

Briefed me on vehicle services & costs with estimated time. Arranged rental vehicle for use.

The person who helped me was awesome. I have 'Honda care' and was told that change of air filters was free. The previous times I went. The person told me I have to pay for the air filter service so it cost me money. I asked for a refund and was denied because the 'system was changed' so can't look for previous receipts

Great customer service Answered all my questions Has my car done quick Line moved quick

Excellent service with information given upfront about the vehicle. My sales representative was helpful and went above and beyond my expectations with my current purchase.