I would like to commend Miguel for his outstanding customer service. Every time I bring my vehicle in for service, he is extremely attentive, professional, and knowledgeable. He consistently takes the time to answer questions, explain the work being performed, and ensure that I feel valued as a customer.

I brought my vehicle in on May 16, 2026, solely for a transmission service and engine oil change. Without my knowledge or authorization, the dealership installed a new AC condenser and performed additional AC-related work. I was never informed that this work had been completed. I did not become aware of the AC repair at the time of pickup because the only charges listed were for the transmission and engine oil change. While organizing my service records later, I noticed a brief line on my receipt stating, ‘Perform AC campaign—condenser.’ I returned to the dealership and requested a full service printout, which revealed the full extent of the AC work performed. This work does not appear to have been performed as a goodwill service, but rather because the AC condenser was covered under a manufacturer’s extended warranty. I still need to verify whether the work was actually completed, as my AC system was functioning properly before and after the visit. Hardin Honda has offered to inspect the AC system at no charge to confirm whether the unnecessary parts were in fact installed.

Low pressure and friendly sales experience. Plenty of options on the lot. Chandika was upfront on my purchase options between a 25 and 26 Accord. The downside was the first wash. Service department wasn't very meticulous about the quality of the wash. Not a deal breaker but definitely worth mentioning.

We had the best experience ever buying a new car here. our sales rep. Phil Byrd was extremely helpful and knowledgeable about the exact CRV we wanted. He was very patient with us because of the new car technology. The finance director who helped us was Christian Deigaillo and was also incredible as he guided us through the process. We got the vehicle we wanted for the price we wanted to pay. No Hassels whatsoever. From the first greeting at the door, to the final delivery, cant say enough, especially to Phil. We have purchased many new cars over our 60 yrs of of being married, but this was the best bar none.....thank you all..........Bill and Kathie Price

Trevor Gonzalez, with Julia and the Norm Reeves Honda Service Center Team provide excellent service. I received many estimate for the maintenance costs before any work proceeded with the 60,000 mile major service. The technicians inspected the vehicle for any other problems and identified a leak at the main seal for the transmission and engine and I was informed shortly after of the results of the inspection via text and email with the recommendation for the need for immediate repairs as well as the costs to prevent damage to the transmission and the engine. I also appreciated being offered a loaner vehicle to use as all the repair’s needed two days of work. Thank Trevor, Julia and your team for providing excellent customer and repair service! You are all an asset to your company!

Friendly and quick They were quick and friendly and communicative Friendly and respectful to each other

had to return even after appointment, didnt provide agreed discount, n othe more poor service

Always helpful personnel. Go above and beyond for business Quick and reliable service, provided the best quality experience

Just purchased a new 2026 Honda civic , I went in to just look at cars. And I left a very satisfied customer. EJ and Ray are both amazing , they were working with me to see what was a good fit . I definitely recommend coming and asking for them . 10 out of 10 !

Ruben Marquez was very professional and truly epitomized the Helpful Honda Man". The only issue I have with the A1 service was that my tires were not rotated. I believe that is supposed to be included. There is break and road dust on my rims that shows no handling was done on any of them.

Excellent Great and fast service I've been a customer of norm reeves Honda for almost 5 years, if my car needs service, you can always count on them.

For over twenty years , I have looked to Norm Reeves Honda Superstore, Cerritos to keep my 2003 Honda Accord in top condition. I have never been disappointed. Thanh Sabatier has assisted me with an expertise and genuine desire to be of service for which I am exceedingly grateful. My car continues to be driven safely and I look forward to more years of exemplary service. Thank you.

I went to Norm Reeves Honda to do a car service George told me that it's going to be ready in two hours but was ready in one hour. I was very surprised