Customer Testimonials

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DealerRater Oct 25, 2021

Neal Abolssedgh was AMAZING! The whole experience was flawless. 10/10. My Honda Civic is great!

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DealerRater Oct 25, 2021

Thank you very much Christy for the assistance you provide in getting our dream car. It is sincerely appreciated. We will surely recommend you with our family and friends.

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DealerRater Oct 25, 2021

They were amazing. Worked with us and our budget to make sure we got what we wanted at the price that we were happy with.

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DealerRater Oct 24, 2021

Great customer service! I highly recommend Christy. I had the best buying experience, very satisfied.

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DealerRater Oct 24, 2021

We trust honda Normreeves for 5 years now. Staff were very welcoming and nice. Keep it up!

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DealerRater Oct 24, 2021

Susana was wonderful, helpful and friendly. She made car shopping easy because she gave me a great deal. Highly appreciated he help and kindness.

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DealerRater Oct 23, 2021

Just bought a car from Susanna at Norm Reeves Honda. She was very nice and honest to deal with. I will definitely be back to purchase my next car. Suzanna made the purchase very easy. I appreciate working with you.

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DealerRater Oct 22, 2021

엄청난!!! Susana is THE Helpful Honda Salesperson.Enjoyed her efficiency to try to help us out of the dealership asap.

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Google Oct 22, 2021

Susanna was very helpful in explaining everything I needed to know about the car I purchased. She was efficient with our time spent at the dealership and was very friendly.

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DealerRater Oct 22, 2021

Susanna was very helpful in explaining everything I needed to know about my car. She was also very efficient with how we spent time at the dealership.

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Google Oct 22, 2021

We had a great experience with Jerry Gonzalez at Norm Reeves Honda. We stopped by randomly on a Sunday night and there was literally no Civics in stock. Jerry took our numbers and said he’ll call/text us as soon as stock becomes available. We got a call the very next morning from Jerry saying that they just got in some Civic Sports. He did everything he could to help us get ahold of one. Jerry’s awesome!

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DealerRater Oct 20, 2021

Thanks to Jerry at Norm Reeves Honda, we were able to walk out with a new car. He helped us to get a great deal and he knew exactly what we were looking for! Couldn’t have felt more comfortable with my decision to get my first new car purchase. Thank you once again Jerry 🤙

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DealerRater Oct 19, 2021

I go this Honda superstore I buy Honda Hrv 2022 . One sales consultant his name is Hossain Ahamed he so helpful person. I really appreciate this good job

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DealerRater Oct 18, 2021

I got my 2021 Honda Accord EX-L last night from Susanna Yim. She’s an excellent sales person. Very attentive, knowledgeable, helpful and friendly. Thank you, Susanna!

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Google Oct 18, 2021

I got my 2021 Honda Accord EX-L last night from Susanna Yim. She’s an excellent sales person. Very attentive, knowledgeable, helpful and friendly. Thank you, Susanna!

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DealerRater Oct 18, 2021

Excellent! A+! He's a realist, he won't BS with you! I felt like he helped me as best as he can while I was looking to buy my car. His knowledge of the car is evident as he walked me through the features.

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DealerRater Oct 18, 2021

In an extremely tight car market where the sellers are dictating the terms and dealers that are shady are even more so, I was pleasantly surprised by my experience with Ty (salesman), Brett (finance) and Peter (manager). All were straightforward and terrific to meet as well as execute a purchase of a Clarity for my daughter. Recently I had encountered two dealers whom grossly misrepresented obvious facts just to get me in their doors only to waste my time and insult my intelligence. The Norm Reeves Staff were total pros. I will not think twice about returning when it’s ...

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DealerRater Oct 17, 2021

너무 친절하시고 프로페셔널 합니다..그리고 고객이 어떤 도움이 필요한지 빨리 이해하시고 방법을 찾아 줍니다.차에 대한 설명을 너무 잘해 주십니다. 날씨가 더워도 오랜시간을 같이 밖에서 차량 설명을 해주셨습니다. 다음에도 꼭 다시 올겁니다. Very Kindness, Professional Greet adviser. Good friend ship. perfect training, Great explain about car. like so much!

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DealerRater Oct 16, 2021

Susanna was THE best. She made the whole process very easy for me. I dread the whole car buying process but I will definitely come back and buy the rest of my cars from Susanna in the future. I will recommend her to all of my friends and family if they’re looking for a Honda. Every step of the process was very easy including the financing and paperwork part. She was very easy to talk to and didn’t try to upsell me on anything- which was a breath of fresh air in comparison to what I’m used ...

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Google Oct 13, 2021

Reccomend going to Mazel Abdeh for your next car purchase great friendly sales man knows what he is doing.

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DealerRater Oct 12, 2021

Kuya JoJo Bayas is very friendly and approachable. He helped us a lot in choosing our 2nd car in Honda Norm Reeves.

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DealerRater Oct 12, 2021

Jojo was the best! Once again, he was professional, knowledgeable, and provided excellent service. He is the best!

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DealerRater Oct 12, 2021

I had a good experience with Mr. Jojo Bayas, he really helped us and went through everything by detail. Nice and good man, really energetic. - DJC

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DealerRater Oct 11, 2021

Susannah provided excellent service. All negotiation and pricing was done before I got to the dealership. Once I arrived she was prompt and the paper work took less than 30 minutes. If you want someone that’s quick and doesn’t attempt to upswell you unnecessary things I would highly recommend her.

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Facebook Oct 10, 2021

I got scammed all i have labored for all my life by Bittrex, My life was in shambles, darkness encroached me everywhere i turned to didn't yield any positive outcome not even the police, Until i was lucky enough to contact an investigating company whose area of specialty is fraud recovery, took up my case and helped me recover back my money with no upfront fee and i can breath fresh air again. i will be more happy to share my experience with others who have also falling prey to internet scam. You can also contact them for help ...

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DealerRater Oct 10, 2021

Susana customer service is 5 star quality service she made the process easy I appreciate everything thank you.

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DealerRater Oct 10, 2021

Mr Ty was amazing to work with. He was very patient and informative. Excellent service.

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DealerRater Oct 10, 2021

She was very professional in handling all our paperwork and she knows everything about the car that you would like.

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DealerRater Oct 8, 2021

I came in and Susanna Yim helped me get the car I wanted. She do her best to get me a fair deal. I am happy to have Susanna being very patient from the beginning to completion.

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Google Oct 6, 2021

I always get my car service at this location. Besides all employees making you feel welcome, Bryan Ortiz is one of the most personable, knowledgeable and professional employees I've encounter here.

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DealerRater Oct 6, 2021

Christy was very nice, direct and to the point. I didn't have to waste time with being sold on add-ons I didn't want or anything like that. She was able to work with me on financing to get a good price. The next time I buy a Honda I will definitely go to Christy!

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Google Oct 6, 2021

Thank-you Jose Magana for your help and patience on my first time buying a car.

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DealerRater Oct 4, 2021

Christy was amazing to work with! She helped me find the perfect model and financing for me. I would love to work with her again in the future!

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Cars Oct 4, 2021

David Gutierrez gave me a great experience buying my first new car! He was very patient and informative. I test drove 2 different cars. David also followed all CO-VID procedures which I was very happy about. I’m happy with my experience here. Thank you!

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DealerRater Oct 4, 2021

Excellant service and knowledgable. Answered all my questions. The transaction was quick and easy. They had good selection

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DealerRater Oct 3, 2021

Devon Fields sales consultant coordinated our purchase of our new 2022 HR-V excellent communication skills...

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Google Oct 2, 2021

Bought an Accord Sport a few days ago and I love it. Phil Byrd was my salesman and he was great i called in to see if they had any accords available and at the moment they did not. But Phil made sure to call me as soon as they got one. I came in and he took good care of me. I highly recommend Phil if your looking for a honda.

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Cars Oct 1, 2021

We don't like going to dealerships, but Michael Hua made it super easy for us 🙂 He is very knowledgeable, patient and kind. He knows a lot about Hondas. He is very professional. We highly recommend him! Thank you for everything Michael~ We love our new car!!! ~Jam & Haven

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DealerRater Sep 30, 2021

Great customer service! Francisco was my sales person Great experience. As a first time buyer he help me on starting this new journey. Satisfied with my new 2022 HR-V

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Google Sep 28, 2021

Susanna Yim is the best! She helped me get into a new car for the best possible rate even with my challenged credit! She is the best and there! If you ever go to this norm reeves Honda dealer in Cerritos, be sure to ask for Susanna Yim! You will not be disappointed!

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Google Sep 28, 2021

Susanna is the best dealer we’ve done business with. She’s very professional, tentative, and caring. She listens to your wants & needs and will do what she can to satisfy your expectations!

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DealerRater Sep 28, 2021

Susanna is the best! She got me the best monthly payment even with my challenged credit score! Highly recommend her if you’re looking for a car at the cerritos norm reeves Honda dealership!

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DealerRater Sep 28, 2021

Susanna is the best dealer we’ve done business with. She’s very professional, tentative, and caring. She listens to your wants & needs and will do what she can to satisfy your expectations!

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DealerRater Sep 27, 2021

Even I drive far going Cerritos it's worth it Christy was so helpful,she takes time to explain what's really fit for you and for your budget

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Google Sep 26, 2021

Devon Fields provides our family with a first class car buying experience. Everything he said he would do happened and the experience was by far the best I’ve had in 20+ years.

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DealerRater Sep 26, 2021

Miss Christy Nuval is very helpful to us to get a new car. Very well recommended 👌

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DealerRater Sep 25, 2021

Mazen Abdeh was such a great help in answering all my questions and helping me purchase my Honda HRV. I had gone to another dealer closer to me but didn’t enjoy the experience. I was recommended Mazen and he was amazing! Highly recommend!

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Google Sep 25, 2021

Mazen Abdeh was such a great help in answering all my questions and helping me purchase my Honda HRV. I had gone to another dealer closer to me but didn’t enjoy the experience. I was recommended Mazen and he was amazing! Highly recommend!

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DealerRater Sep 25, 2021

Ajith Jinadasa and Chandika DeSilva are incredibly approachable, helpful and honest. They go the extra mile to make sure you're happy and answer your questions. They made what could easily have been a stressful experience very smooth. We are very happy with our new car. It's nice to find dealers as reliable as the cars they sell.

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DealerRater Sep 24, 2021

Having been in the car business for the better part of nearly 2 decades and needing to shop for a new car post-pandemic, my wife and I were not thrilled. We shopped and we shopped. Low inventory. High Mark-ups. EXCEPT AT Norm Reeves Cerritos. I met Kim Kelly while finalizing paperwork for a company vehicle. She was responsive. She was knowledgeable. Mostly, she was direct and honest. After presenting me with options on other vehicles, we decided to lease a new Honda Clarity. Online application to Kim overnight, approval the next day, and we picked up our Clarity. No gimmicks, no ...

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Cars Sep 24, 2021

Having been in the car business for the better part of nearly 2 decades and needing to shop for a new car post-pandemic, my wife and I were not thrilled. We shopped and we shopped. Low inventory. High Mark-ups. EXCEPT AT Norm Reeves Cerritos. I met Kim Kelly while finalizing paperwork for a company vehicle. She was responsive. She was knowledgeable. Mostly, she was direct and honest. After presenting me with options on other vehicles, we decided to lease a new Honda Clarity. Online application to Kim overnight, approval the next day, and we picked up our Clarity. No gimmicks, no ...

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Google Sep 24, 2021

Having been in the car business for the better part of nearly 2 decades and needing to shop for a new car post-pandemic, my wife and I were not thrilled. We shopped and we shopped. Low inventory. High Mark-ups. EXCEPT AT Norm Reeves Cerritos. I met Kim Kelly while finalizing paperwork for a company vehicle. She was responsive. She was knowledgeable. Mostly, she was direct and honest. After presenting me with options on other vehicles, we decided to lease a new Honda Clarity. Online application to Kim overnight, approval the next day, and we picked up our Clarity. No gimmicks, no ...

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DealerRater Sep 24, 2021

Clean easy access friendly atmosphere Jerry was amazing and very helpful. He was approachable non pushy and informative.

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Facebook Sep 23, 2021

always accommodating and friendly

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DealerRater Sep 22, 2021

Ms Susan was without a doubt the most honest and helpful car saleswoman ive ever had the pleasure of doing business with

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Google Sep 22, 2021

Sussana is exceptional, honest & my go to car dealer. She handles my business with care and most importantly, a personal touch.

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DealerRater Sep 22, 2021

Sussana has been my car dealer for 6 years now. She is honest & understands how to give the personal touch to the car purchasing experience. I highly recommend her!!

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DealerRater Sep 22, 2021

Kim Lujan is so helpful and knowledgeable. Thank you so much AGAIN Kim. I was so relieved we were able to find the right car. Just can’t thank you enough!

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Google Sep 21, 2021

Considering the limited options available, I was able to get what I wanted at a reasonable price. Hossain and Mike made it quick and easy. Thanks!

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DealerRater Sep 20, 2021

Jerry was very helpful in every way possible .Hrs a absolute great sales person. Im a very satisfied customer.

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DealerRater Sep 20, 2021

Mr Chandika And AJ the best, I've been to other places and they are by far the best and most helpful and honest people, they deserve more than a 5star 🙏

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DealerRater Sep 20, 2021

Susana was awesome in getting me a crv despite the low inventory. Her facilitation made the procurement a smooth transaction

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Google Sep 19, 2021

Mike porter was so helpful , I went in to look at car and thanks to him I left in the one I wanted , he was so nice , Patient and had Excellent customer service , I do recommend if your looking for A car , he is the one to help you. , thank you so much mike I appreciate all your help

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DealerRater Sep 19, 2021

Great sales person!!! She was very helpful answered all my questions and got me a very good deal, saved me from making a mistake at another deal!

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DealerRater Sep 19, 2021

Susana was so helpful and helped me find the best deals! She’s definitely the best salesperson at Norm Reeves Honda!

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Google Sep 15, 2021

Four years shop around and look into the market to comparing the cars together in the end someone got me good job meysam kaed

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DealerRater Sep 14, 2021

Mr ChandiKa de Silva was a helpful specialist, definitely recommend family or friends to see him. 🙂

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DealerRater Sep 14, 2021

Christy is the best car dealer representative, she help us to find my dream car. Thank you again Ms. Christy you are the best.

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Google Sep 14, 2021

This was my second experience buying a Honda at Norm Reeves Cerritos and once again it was a good experience. Darryl Pork was my salesperson and helped me through the process. They gave me a better than expected trade-in amount which definitely helped me make my decision to buy. They had only a few Accord’s left but luckily there was a steel gray which I loved. The only disappointment was they would not deal on the new car, but my trade-in was so good, I accepted the price. Finance also went smoothly.

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Google Sep 14, 2021

Norm reeves Honda in Cerritos is the best go to dealership in the area. Franscio the salesman should be your only go to!! He helped my put both my sister and I into new vehicles without a hassle quickly and effectively. Top notch quality customer service and a professional/ friendly environment creates an awesome, welcoming environment. I’ve been doing business with Honda for some years now, and hope to do many more in the near future!!

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Google Sep 14, 2021

I was interested in buying a Toyota RAV4, 2014 listed on Norm Reeves Honda superstore in Cerritos, I sent a request note and Susanna the internet sales manager called me and helped me out. Susanna went above and beyond to find me the car, get it cleaned and ready for me to come and test drive it. Susanna is very dedicated and professional sales person, she does not only help the customer with their needs, she keep on following up with emails congratulating the customer, providing helpful links and telling the customer to call her should they need more help. To ...

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Cars Sep 12, 2021

Kim made my car buying experience so do able ,went in , purchased the car ,it was like talking being w/ a good friend , very patient ,very knowledgeable about the whole process , Kim is your go to, when your purchasing your car from NRH thanks again Kim

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Cars Sep 12, 2021

I bought my Honda 22 Sports Spet.10. First I met Christy Nuval but it was really a vey satisfying experience to deal with her. Short, prompt and really have a a heart for clients. This is my first brand new car. I bought my 2nd hand car in dealership before but not quite impress by them. It took me long. But with Christy, she’s honest with her client, giving pros and cons, best value and my money’s worth. I told her I’ll see her again when my nephew buys a new car. And promised her referrals. She’s ...

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DealerRater Sep 12, 2021

Christy is AWESOME! She made sure we were given the best service and recommended the best sales representative, Samantha! I had bad experiences with previous dealers because of their poor service, but they made sure we got EXACTLY what we asked for. If I could give them 10 stars, I would! Thank you so much Christy, we love our new 2022 Honda HR-V!

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DealerRater Sep 11, 2021

Had a really good experience with Kim she was very helpful n nice she helped me alot got a good deal 👍 😊 👌 she got me in the car I wanted

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Google Sep 11, 2021

I purchased my 2021 CR-V from Norm Reeves Honda. We were helped by Miguel Pastor and he was great! He took his time and explained the whole process of buying this SUV. I am very happy with my purchase. Thank you again Miguel Pastor!!

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Facebook Sep 11, 2021

Great service!!! Nice, friendly and accommodating staff esp Thanh Sabater, my contact at Service Dept for 5 years.

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Google Sep 11, 2021

Luis Gomez provided me a great experience and went above and beyond to fulfill my expectations.

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Cars Sep 10, 2021

Mr. Mike Porter his the man if you want a new or certified used car he's the man to look for. Called the Norm Reeves Honda he answered next thing you know I got my car like magic!

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Google Sep 10, 2021

Kash was very curteous and very helpful in helping me buy my first car! I'm so happy I came to this location and thank you very much Kash for your wonderful service!

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Google Sep 9, 2021

I went on a Sunday to purchase the car I leased. Christy Nuval is very knowledgeable, answered all the questions I had with exceptional professionalism! She is very nice!

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Facebook Sep 7, 2021

Sal Rodriguez Jr. the was so helpful to my family and I. He made sure the rest of the team gave us the support we needed. Jose Magana assisted us with all our inquiries on all the vehicles I was interested in and test driving. He was very humble and didn't make us feel pressured into purchasing anything. It was comfortable and informative. After choosing the car and signing some paperwork with the internet sales manager, my family and I had the pleasure of meeting George Habib. He made our final experience phenomenal! We had great communication with George, ...

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DealerRater Sep 7, 2021

Sal Rodriguez Jr. was so helpful to my family and I. He made sure the rest of the team gave us the support we needed. Jose Magana assisted us with all our inquiries on all the vehicles I was interested in and test driving. He was very humble and didn't make us feel pressured into purchasing anything. It was comfortable and informative. After choosing the car and signing some paperwork with the internet sales manager, my family and I had the pleasure of meeting George Habib. He made our final experience phenomenal! We had great communication with George, his ...

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Cars Sep 7, 2021

Sal Rodriguez Jr. the was so helpful to my family and I. He made sure the rest of the team gave us the support we needed. Jose Magana assisted us with all our inquiries on all the vehicles I was interested in and test driving. He was very humble and didn't make us feel pressured into purchasing anything. It was comfortable and informative. After choosing the car and signing some paperwork with the internet sales manager, my family and I had the pleasure of meeting George Habib. He made our final experience phenomenal! We had great communication with George, ...

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Google Sep 6, 2021

I’ve been a Norm Reeves Honda Customer since 2017. my salesman Mr.Amir Pasha He is amazing, very supportive and helpful .He understood our concerns and needs and at end got the price we want He does an outstanding job , once again thank u Mr Amir …💯💯💯

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DealerRater Sep 6, 2021

JOJO was AMAZING! Hands down BEST experience I have EVER had buying a car! Jojo was very upfront about everything and you can tell he genuinely loves his job. The whole process was a breeze and there weren't any hidden fees or any surprises when it came to the cost of the car or the monthly payments. I will most definitely recommend this dealership to everyone I know and tell them they HAVE to ask for Jojo! THANK YOU AGAIN!!

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Google Sep 6, 2021

Jose Magana is such a great rep. I love his honesty and I have been recommending him. I believe this is my 5th lease. Thank you Jose 😊

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DealerRater Sep 5, 2021

Susanna is the only reason I keep coming back to this dealership. She helped get me a good deal on my lease and I look forward to working with her again. Thank you!

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DealerRater Sep 4, 2021

She totally provides the best new car purchase experience! She understood our needs in a car and when it came down to finance questions. She’s the best!

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Google Sep 3, 2021

Great experience from the beginning . I was shopping for my Honda and Sal Rodriguez the sales Manager sealed the deal via email . He was honest and stick to his promise . When I came to the store Phill Byrd the lease consultant was beyond expectations, he was through and quick with everything, wrap the paperwork quickly and transfer me to the financing team where I met Paul Flores , finished all my paperwork within 25 minutes and I was out with my new car . Thanks for the whole team for great experience !

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DealerRater Sep 2, 2021

I consider myself lucky to have Luis be the one to assist me with my purchase. He was kind and personal with me but very professional when it mattered. Luis really was the one who sealed the deal for me. If you're reading this bro, thanks for the new Accord and congrats on the family!

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DealerRater Sep 1, 2021

I went into the dealership with an idea of what model I wanted, and Luis Rojo helped answer all of my questions. He was very professional, approachable, and made me and my partner feel comfortable throughout the process. Leasing a car can be very stressful, but with Luis, I realized that I didn't have anything to worry about. He even helped me find a monthly payment that I'm comfortable with. I'm very happy with my car and excited to drive it!

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Google Aug 31, 2021

Jose was so helpful, transparent, and just an overall joy to work with. He made the impossible, very possible! Ask for Jose Rodriguez if you’re looking for someone is going to sincerely take care of you.

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Google Aug 31, 2021

I’ve now leased my second car at Norm Reeves (Cerritos) and have had nothing but a pleasant experience. I’ve had the privilege to deal with Darrel Pork who throughout every leasing process has been professional, resourceful, and transparent. I can warmly recommend this Honda dealer and Darrel Pork if you feel it’s important to be valued, not only as a customer, but as a human being who needs to be able to trust that your best interest is the priority!

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DealerRater Aug 31, 2021

I had the great pleasure of working with Shauna S. and Devon F. in test driving a couple cars and then finally purchasing one. I had a terrible experience with the Toyota dealership and, honestly, had almost resigned myself to buying a car through Carmax just so I wouldn't have to deal with irritating salespeople. Shauna and Devon WILL NOT WASTE YOUR TIME. Seriously. I had zero time to spare, knew exactly what I wanted to try, had very specific questions and, when I was ready to buy, I was ready to buy. Devon was gracious enough to take ...

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Google Aug 31, 2021

I had the best experience getting a new car with Francisco. Great service all around and couldn't be happier!

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Google Aug 31, 2021

I’ve been a Norm Reeves Honda Customer since 2017. I owe all thanks to my sales associate Mr. Darrell Pork. He’s an exceptional guy. He listens to the customers concerns and needs. He does an outstanding job at helping customers achieving the goal on purchasing a new vehicle. I’m forever grateful for him and his dedication to his customers. Without him, I wouldn’t be the loyal and faithful customers that I am today. Thank you Darrell for all of your hard work and dedication. I’m forever grateful to have you as my sales associate 💯💯💯

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Google Aug 30, 2021

Good customer service and great experience if you go here ask for ma boy Marcelo he will hook you 🔥

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Google Aug 30, 2021

Shopped at the Norm Reeves Honda for the first time and was approached by Neal A. He listened to everything I wanted , showed me my options and offered me the best deals. For the first time ever I felt like someone at that dealership wasn’t just trying to rip me off but actually help me and that is all thanks to NEAL. I would recommend going there to shop for a car and ask for salesmen Neal A. He won’t disappoint! Thanks Honda but most importantly Thanks Neal!


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