Customer Testimonials

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DealerRater Sep 23, 2023

Christy is honest and trustworthy. With the number of cars I have purchased over the years, this is the highest praise I can give, because I have become so jaded and cynical with people who simply do not keep to their word. Christy has integrity, she is straightforward, she is easy to work with, and she follows through and keeps her promises. Absolutely stellar to work with.

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DealerRater Sep 23, 2023

I have been very satisfied with service. I was especially pleased with Anthony Ortiz professionalism and requested him again.

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Google Sep 23, 2023

Best service in USA . THANKS NORM REEVES HONDA

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Google Sep 22, 2023

great service, the best…….EJ salesman very helpful,

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DealerRater Sep 22, 2023

All your employees have been very attentive and courteous and very respectful. should be commended.

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DealerRater Sep 22, 2023

My whole experience with my lease buyout was pleasant and easy. Everyone that helped me was outstanding. I’m loving my car and I’ve told many friends of my positive experience with the two Mike’s and Christian.

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DealerRater Sep 22, 2023

This dealership is quick, clean and super efficient. Always a pleasure to come back here and do business with Maysam. He’s very knowledgeable and straightforward. Hope they continue to make cars I like because I will love to continue my business with Maysam and this dealership

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DealerRater Sep 22, 2023

Been coming to Norm Reeves Honda for my previous 7 cars and won't go anywhere else. Jose Rodriguez is always so welcoming and knowledgeable.

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DealerRater Sep 22, 2023

Phil is the best. This is the third car I have bought from him. Give him a raise. He is honest and made the whole process smooth.

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DealerRater Sep 22, 2023

Outstanding customer service, wide selection, smooth process, great deals, and friendly staff make this dealership exceptional

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Google Sep 22, 2023

A breeze See Kim Kelly

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Google Sep 22, 2023

Amazing customer engagement ^_^ appreciate all the knowledge they know about every issue I have with my car , makes me feel at ease and confident that my car is in good hands. Appreciate their time

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DealerRater Sep 21, 2023

I was pleasantly surprised how quickly my vehicle was serviced to repair all four recalls that were on my vehicle.

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DealerRater Sep 21, 2023

Trevor Rodriguez was great, he did not make me feel as if I was bothering him with my car issues the way Miguel did in the past. I'm glad I got new help and I will definitely request him on my next future appointments.

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DealerRater Sep 21, 2023

The people of Norm Reeves Honda were very helpful, honest, and caring. I was very happy to make a deal!

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Google Sep 21, 2023

Norm Reeves is my only place to go. They never seem to disappoint me in any way. From the moment I set foot into Norm Reeves Honda of Cerritos, I feel like family. Mrs Susanna Yim is who always helps me choosing my car, Murat is the one who closes my deals and Mr Cabrera is the one who is always on top of my vehicles needs. Without my team always by my side, I would be lost. Thank you guys for always being the best of the best. You all give Norm Reeves that touch of awesomeness. I’m ...

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DealerRater Sep 21, 2023

He is friendly and very knowledgeable. Very quick, came up to the car right away.

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DealerRater Sep 20, 2023

Very helpful all round, very detailed in explaining car information. All questions and concerns were answered. Thank you!

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DealerRater Sep 20, 2023

Good service and good quality experience service provider explained in details everything good quality service

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Google Sep 20, 2023

Excellent service by the sales representative

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Google Sep 20, 2023

(Translated by Google) They gave me very good attention, my car is working very well 👍 (Original) Me dieron muy buena atención mi carro esta funcionando muy bien 👍

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Google Sep 20, 2023

Friendly and fast service

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DealerRater Sep 20, 2023

Service was very good. They were super patient and made sure I was satisfied before leaving.

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DealerRater Sep 20, 2023

The oil change was very fast I definitely like this place for service is great

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DealerRater Sep 19, 2023

The best and most trustful dealership. Their customer service is the best and most friendly.

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DealerRater Sep 19, 2023

Was very happy over all thank you! For all grate Job! On taking care customer.

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DealerRater Sep 19, 2023

The workers were fast and considerate. They worked on my car in a timely manner.

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DealerRater Sep 19, 2023

The service staff was knowledgeable and friendly anthony took the time to explain the process and the problem thank you

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DealerRater Sep 19, 2023

Awesome customer service! Trevor is the best advisor. Will come back again and ask for Trevor.

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DealerRater Sep 19, 2023

Very good customer service, excellent customer satisfaction I will highly wil recommend to family members

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DealerRater Sep 19, 2023

Service team lead explained in detail the recall service that is being done to my van. Job completed ahead of time, very happy with the service.

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Google Sep 19, 2023

(Translated by Google) Excellent (Original) Excelente

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Google Sep 18, 2023

Great service. Finished in scheduled time period. Friendly and informative.

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DealerRater Sep 18, 2023

Ty is the best of the best and have worked with him for 20 years!! I will never go anywhere else and appreciate the great service from Ty and Norm Reeves Honda.. Forever a Honda guy!!!

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Google Sep 17, 2023

I recently had the pleasure of purchasing a car from Norm Reeves Honda in Cerritos, and I couldn't be more thrilled with the outstanding service I received from their team. From start to finish, my car buying experience was nothing short of exceptional. First and foremost, I want to express my gratitude to Susanna Kim and Phil Byrd, who ensured this experience was smooth and hassle-free. They were incredibly prompt in following up with me and addressed all my questions. Their professionalism and dedication truly set the tone for my positive experience. Finally, I must give a big shoutout ...

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Google Sep 17, 2023

Very professional personal

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Google Sep 17, 2023

Experience getting a car here was excellent; thank you so much Susanna Yim for making the process quick and effortless!

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DealerRater Sep 17, 2023

I have always received excellent service from Honda of Cerritos, and professional service. Thank you.

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Google Sep 17, 2023

Dropped it off the night prior for a 720am appointment. It was done within 1.5hrs, which was awesome

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Google Sep 17, 2023

Great service. Jonathan Romero was very knowledgeable and helpful with all my questions and concerns. Jonathan along with the technician gave speedy, efficient service. What could have taken a full day they knocked out in a few hours. Honda Cerritos offered me the best deal in town which allowed me to give my car the improvements it needed. Thanks Honda Cerritos!

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DealerRater Sep 16, 2023

Satisfied with the vehicle I bought and the customer service was awesome highly recommend this dealership

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DealerRater Sep 16, 2023

Awesome Team. Within 30 min I was able to make a deal on the car that I wanted.

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Google Sep 16, 2023

Excellent service that diagnosed my car right on issue! Congrats Mrs Barr and The Blue Team!

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DealerRater Sep 15, 2023

The location and variety of vehicles were great. I received excellent customer service and information about the vehicles I was interested in.

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DealerRater Sep 15, 2023

Have always had great service at Cerritos. Working with Bryan was great as usual…have worked with him before as well as others.

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DealerRater Sep 15, 2023

I’ve always gotten the best service with Anthony Ortiz and when oktavo was with the dealership but I’m having on going problems with this 2016 Honda accord I’ve brought it in 3 times regarding the same thing and just spent 1990 dollars and still fill the jerking so I’m not sure what to do next Please help

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DealerRater Sep 15, 2023

Excelente servicio atención al cliente bien explicoteo todo el proceso de compra rapidez al firmar contrato

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DealerRater Sep 15, 2023

Professional and straight to the point. Devon was pleasant to work with. He was honest and listened to my needs.

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Google Sep 15, 2023

I am happy and satisfied with the service. Everyone is very helpful. Fast and quick service when you make an appointment.

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DealerRater Sep 14, 2023

Kim Kelly lujon explained all the safety features I was interested in, made all the difference in the world. She was positive and accommodating.

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DealerRater Sep 14, 2023

Is the best #1 they help me alot with my car. I will recommended🙏🏻 the best dealer

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DealerRater Sep 14, 2023

Exelent personal. Very helpful. They listen your worries and always try to solve the problems asap.

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Google Sep 13, 2023

Trevor Rodriguez is the man I don’t use any other service advisor .

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DealerRater Sep 13, 2023

Service was fast and it was a very chill experience parts Dept was very helpful

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DealerRater Sep 13, 2023

Great customer service. Love taking my car for A1 service. Good outcome and clean environment.

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Google Sep 13, 2023

Always professional!

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DealerRater Sep 12, 2023

Michael was amazing. Had a great personality from the beginning towards the end of my car pickup. He was very informative and had a great attitude. He made me feel at ease and explained what needed to be fixed in the future. I did not feel pressured at all 👍. I will be conducting all my car service business through the Honda dealership fr now on. Thank you.

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DealerRater Sep 12, 2023

As always, amazing service. Always friendly and punctual. Ramiro always has my car ready on time. He is the best!! I wouldn’t trust any other dealership with my car.

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DealerRater Sep 12, 2023

Best in the world . Good customer support. good service, advisors, and good technicians. Love you

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DealerRater Sep 12, 2023

Excellent service, continue keeping the great customer service your service advisor provide to your customers.

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DealerRater Sep 11, 2023

Pedro Serrano had great customer service really enjoyed my experience buying from honda highly recommended.

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DealerRater Sep 11, 2023

Had a good experience during the routine maintenance on my 2023 CRV. The service adviser was able to check me in asap. Thank you!

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DealerRater Sep 10, 2023

I was very pleased with the service and the work done to my truck. It was very professional transaction. I would definitely go to Honda for more service on my future cars.

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DealerRater Sep 10, 2023

15 word minimum is far too much. Once again 15 word is far too much.

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Google Sep 10, 2023

Friendly staff and great service! Service agents are very professional and helpful. Communication is key. Thank you Cerritos Honda.


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