Customer Testimonials

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Google Feb 23, 2024

Thank you very much to Chandika. Great Salesman , Dad and individual. Gave us great Energy and was very charismatic. Help us purchase a used vehicle. Highly recommend this location.

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DealerRater Feb 22, 2024

Since I got our first Honda civic we see to it that our civic always maintained and service in this dealer, so that’s why I get may new HRV in the dealership. And I’m glad that the one who help us is Cristy Nuval, she so professional in handling my needs.

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DealerRater Feb 21, 2024

The service was fast, friendly, accommodating, and of high quality. The service center was also able to get my civic in for an oil change which was especially accommodating.

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DealerRater Feb 21, 2024

Fast. Took my car in for drop off even past the time they take in cars. Thanks for that!

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DealerRater Feb 21, 2024

Just a normal three thousand miles service Everything was fine just a normal three thousand miles service

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DealerRater Feb 21, 2024

Very efficient and helpful. Reliable and dependable. Always treat me with respect and explain everything very well.

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DealerRater Feb 21, 2024

Pleasant, efficient, and friendly. I appreciated the kindness and patience and knowledge of Ramen and Daniel. Christian made the drudgery of paperwork simple and quick. I never felt like I was being hustled which is rare in my car buying experience.

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DealerRater Feb 21, 2024

Easy get and out w helpful discrib Excellent service Perfect Be back Thanks ?? Make sure everyone knows

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Google Feb 21, 2024

I go no where else when it come to my Honda

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DealerRater Feb 20, 2024

Everything was made simple and the whole process was smooth for a first time buyer.

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DealerRater Feb 20, 2024

Susanna Yim is an excellent and caring sales person. She got me my dream car and took her time with addressing all of my concerns!

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DealerRater Feb 19, 2024

Albert was an excellent representative of the Honda brand; he was welcoming and worked with me to ensure I had the very BEST experience possible. Yessir-rritos!

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Google Feb 19, 2024

Excellent superior service as always. I would expect nothing less

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Google Feb 19, 2024

Great advisors and techs

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Google Feb 19, 2024

Pedro Serrano made the experience! We would highly recommend others to work with him! He helped me get my dream vehicle!!!

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DealerRater Feb 19, 2024

Mr. Magaña is an excellent finance advisor. He treated me with kindness and respect. I never felt pressured or intimidated. He has been great at communicating with me regarding my unique situation. Got me through my lease paperwork in a breeze. Thank you!

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DealerRater Feb 18, 2024

Now I know why Norm Reeves Honda Cerritos is the number ONE in the US because of their large inventory and salesman like Pedro Serrano, that take pride on keeping it that way. He made my car buying experience as comfortable as it can be. He was very patient and encouraging on making sure that I leave without doubt on my decision. He answered every question that I had. I will be recommending anyone that is looking for a car to Pedro.**AMAZING CUSTOMER SERVICE **

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DealerRater Feb 18, 2024

Pedro Serrano is an awesome Car Salesman, he did an amazing job explaining all the details of the different cars I was interested in. He is very knowledgeable, patient, listened and answered all my questions. Amazing customer service makes you feel welcomed and people like him make you stay loyal and come back. I definitely will refer him to others! 🙂

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DealerRater Feb 18, 2024

Sales (Susanna) is amazing, finance team is ok. Do better finance team. Thank you very much.

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Google Feb 18, 2024

Great experience

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DealerRater Feb 17, 2024

Great experience! Christy Nuval is amazing dealer. She was very helpful and great! Go to her.

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DealerRater Feb 17, 2024

This was my first purchase at Cerritos Honda and it did not disappoint! Diego Cruz was my salesman and he was a huge help. I told him what i was looking for and my preferred price range and he got me the deals! If you are looking for a great Honda salesman, that wont be pushy, and helps, Diego is the perfect person!

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Google Feb 17, 2024

It was an awesome experience!! I’m so happy for my car !

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Google Feb 17, 2024

I am very satisfied, I think the service is getting better and better and I like it. Thanks!

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DealerRater Feb 16, 2024

I was very happy with the service provided He answered all my questions. He explained to me what the car needed

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DealerRater Feb 15, 2024

It was excellent! Reza Asnashari was very helpful. Andre made the purchase of our car very easy and quick!

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DealerRater Feb 15, 2024

She’s very personable and will always watch out for the best for you. She doesn’t pressure, but engages with you to get the best deal.

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DealerRater Feb 15, 2024

Prompt service ! But wish to have some kind of complementary drink while waiting for work to be completed.

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DealerRater Feb 14, 2024

Good and fast Good and fast Good And. Fast G. O. O. D. A. N. D. F. A. S. T

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Google Feb 14, 2024

I had a great experience with Honda service center.

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DealerRater Feb 14, 2024

It was good and fast visit. Steve Mendoza was very helpful and made sure I understood the work that was being done.

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Google Feb 14, 2024

John, Ray and Ramsey were the absolute best! They kept me informed and made me feel comfortable through the whole process especially being a single woman coming in to buy a car all by herself. It’s the reason that I keep coming back to them, with the car that I just bought being my 5th Honda from Norm Reeves.

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Google Feb 14, 2024

Very friendly people and communicative

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Google Feb 14, 2024

Excellent!! Top notch service

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DealerRater Feb 14, 2024

My wife and I had a great experience narrowing our search for a Honda Pilot. We are happy with our purchase at Norm Reeves Honda Cerritos, thanks to Susanna for taking care of us. She provided us with helpful experience and a smooth, easy decision.

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DealerRater Feb 13, 2024

Very good customer service and very helpful and professional Kind, knowledgeable, friendly. Helpful, polite, accommodating

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DealerRater Feb 13, 2024

Professional.com,Timely and efficient with my time and theirs. We definitely visit again. I am done thank you

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DealerRater Feb 13, 2024

Quick, friendly and informative. Bryan fully explained everything that was to be done and the results of the inspection.

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DealerRater Feb 13, 2024

Staff are very helpful and informative Bryan help and inform me with all the detaills that needs to be done with my car and help me with tge pricing and gave some discount

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DealerRater Feb 13, 2024

I told my contact what I needed and he made some suggestions and got started on the work

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Google Feb 13, 2024

My wife and I just wanted to thank everyone at Norm Reeves Honda Cerritos for the best car buying experience that we received. Everyone was both friendly and helpful especially Susanna who took great care of us.

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Google Feb 12, 2024

Wifey and I went to pick up this beauty yesterday on Super Bowl Sunday! Susanna Yim did a wonderful job taking care of us!!! From answering my online inquiry to going over best options for new credit purchases, we were able to get into a Pilot again after losing our Pilot in a total loss accident in December. Highly recommend Susanna and George Habib!!!!

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DealerRater Feb 12, 2024

Mr Chandika de silva & Mr ajith jinadasa was very supportive and done a greate job for me.they gave me a good service and done the job withing minimum time period. I'm very happy about that.

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DealerRater Feb 12, 2024

Wifey and I went to pick up this beauty yesterday on Super Bowl Sunday! Susanna Yim did a wonder job taking care of us!!! From answering my online inquiry to going over best options for new credit purchases, we were able to get into a Pilot again after losing our Pilot in a total loss accident in December. Highly recommend Susanna and George Habib!!!!

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Google Feb 12, 2024

I came to this place as of 2021 and couldn’t have been happier with their patience. Fast forward it over to today, I couldn’t be more grateful for Michael and Adrian’s supportment and patience. Thank you both once again for the time you put into me. I’ll for sure be returning for the third time.

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DealerRater Feb 12, 2024

Christy is the best! She helped put me in my dream car while making sure to stay within my budget. Her customer service skills are impeccable. Couldn’t have asked for a better person to make my very first car purchase with. You’re awesome Christy!

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Google Feb 12, 2024

Great customer service! Susanna Answered all the questions we had and made our process smoothly!

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DealerRater Feb 12, 2024

Great customer service! She Answered all the questions we had and made our process smoothly!

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DealerRater Feb 11, 2024

Friendly and willing to help. They were understanding about my financial situation and were willing to show me vehicles within my budget.

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DealerRater Feb 11, 2024

It was quick and timely. Everyone was nice and attentive. I truly enjoyed the experience

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DealerRater Feb 10, 2024

World class service. Fast tune up. I also have a jeep wrangler and the service at the jeep dealership does not come close to the service at norm reeves Honda.

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DealerRater Feb 10, 2024

They were helpful. They were knowledgeable Work was complete on time Thank you for the service

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Google Feb 10, 2024

My service advisor Thanh was very helpful and knowledgeable with all things Honda. He made sure to address any concerns and my vehicle was ready in a timely fashion. I’ve been bringing my Hondas here for service for over 20yrs, they do great work.

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Google Feb 10, 2024

The salesman I worked with on my deal Raymond was very helpful and worked to get to the deal I was seeking. He was patient and helpful. On earlier visits A.J. a Sales Manager was helpful with information and his sales associate took time to show me vehicles although I was not actually buying that day.

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DealerRater Feb 10, 2024

Christy was an absolute help in returning my lease, took her time and made me feel like she really cared. I love how attentive and resourceful she was.

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DealerRater Feb 9, 2024

Good I had amazing experience with Cerritos and I definitely recommend it to everyone Good

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DealerRater Feb 9, 2024

Kim is excellent at helping me with the car lease/buying process. This would be my 4th lease with her and she is so helpful and always makes the process seamless.

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DealerRater Feb 9, 2024

Good communication and speedy service. Not applicable Not applicable. Not applicable. Not applicable. Not applicable.

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DealerRater Feb 9, 2024

Great My experience was great. Thank you. Great great great great great great great great

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Google Feb 9, 2024

Friendly Sales People and great customer service.

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Google Feb 9, 2024

Excellent

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DealerRater Feb 8, 2024

Very good and efficient Very good experience. Work done as promised. Would go back to take care of my vehicle next time.

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DealerRater Feb 8, 2024

He was quick in getting my car back to be and very nice Quick and effective

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DealerRater Feb 8, 2024

 Hello! I am writing to tell you what a wonderful experience I had with salesman Luis Gomez at Norm Reeves Honda in Cerritos , California. I have been a Honda customer for 10 years. I have leased 8 Hondas so far so as you can see I am a very loyal. Luis went above and beyond. I was in a unique situation where my previous Honda had been totaled. I needed to get into a new Honda lease. Luis got me exactly what I wanted. He was understanding, respectful, and polite. Being a woman and going to a car dealer all on your ...

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DealerRater Feb 8, 2024

The dealer did very well. It would be nice if the coffee and donuts were free. But other than that it was wonderful.

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DealerRater Feb 8, 2024

My experience was so good, presses was so fast. Price was comparable. Thanks My experience at your dealership was so good, presses was so fast. Price was comparable. Thanks

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DealerRater Feb 8, 2024

We had Christy Nuval at sales department.She is very professional,knowledgeable, very friendly and attentive to all our querries.She made our entire buying process so easy for us.She's really of great help to us.Very satisfied with her service.Highly recommended.

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DealerRater Feb 8, 2024

We have enjoyed doing business with them.Very nice place,clean and staff is very professional.Great service.Highly recommended

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DealerRater Feb 7, 2024

It was good. Except that they were supposed to put pressure in my tires and when I left the dealer my tire pressure sign came on. I went to a tire shop and found out pressure was never added to my tires.

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DealerRater Feb 7, 2024

Helpful He explained everything clearly and what to expect and was professional and courteous Thanks

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DealerRater Feb 7, 2024

Great The service excellent and timely Would recommend this dealership That's it Excellent customer service

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DealerRater Feb 7, 2024

It was great. Pretty much everything went smoothly. Jerry was able to get me the car that I wanted. Very nice to work with.

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