Customer Testimonials

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DealerRater Mar 2, 2021

Jojo Bayas makes sure that the people he deals with leaves happy regardless if a purchase was made or not. This dealership is top notch.

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DealerRater Mar 2, 2021

Shopping at Norm Reeves was a great experience for my wife and I. Mr. Hua M is a friendly and great guy. He is a very knowledgeable Sales Rep. and will not pressure you to buy the things that you don't need for the car. He was there from the beginning of our journey until we drove off the parking lot on our new car. Thank you...Thank you...Thank you.

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DealerRater Mar 1, 2021

I would like to thank you once again for your assistance with purchasing my new 2021 Accord EXL. You made the process very quick and convenient, I would totally recommend you because this experience was actually better than expected. The car is beautiful, the deal is solid, and your service is outstanding. Keep up the good work, and big props to the whole NRH staff!

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DealerRater Mar 1, 2021

Jose made my last transaction smooth, easy, convenient, and fast. He was on top of it. He showed expertise. He was thorough and knowledgeable. I met him when he helped me close out my old lease and open a new one in 2019. Recently, he helped me buy the leased car. He's so good at it. I would definitely refer him to my friends and family.

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DealerRater Mar 1, 2021

She helped me a lot with buying my first car in US. I felt comfortable and supportive. I will definitely recommmend her to my family.

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DealerRater Mar 1, 2021

👏 I’m so happy with my purchase !Jose has been extremely professional from the beginning until the end . Need car call for him he knowledgeable attentive and best of all no pressure.

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DealerRater Feb 28, 2021

Very smooth process buying my Honda Insight with Susanna Yim and she is a straight forward sales rep who is honest and has integrity. no bait and switch with her like other sales reps in the industry.

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DealerRater Feb 28, 2021

My ML320 at House of Import I think they are best. Now I know Norm Reeves Honda Super Store even are better. New car is a new car but dealership makes a car a special deal so professional, friendly that you donot hesitate to sign the check for a next car in the future. Thank you Ty Trieu. You make this relationship happens. I have to cross town to come to your place. Henry and Dustin

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DealerRater Feb 28, 2021

It’s always an amazing experience with the Normreeves family. Always helpful, taking tome to make sure everything is done right and properly. Thank you

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DealerRater Feb 28, 2021

Susana was such a great help with walking me through everything and helping me purchase my first car great customer service very patient being a first time buyer she made sure I understood everything

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DealerRater Feb 28, 2021

Chandika is a great salesmen and helped make the whole car buying process pleasurable. He is a very polite and knowledgeable salesman. I have bought a 2021 Honda Hr-v from him.

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DealerRater Feb 28, 2021

Chandika is a really great salesman and very reliable, if you want the best deal in town then you should go to Chandika we hope to continue to go to Honda.

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DealerRater Feb 27, 2021

There's no question about Luis Gomez's impressive work performance, he's very courteous and friendly to begin with, his patience to me and my wife allowing us to test drive three vehicles is big deal to the success of our purchase. He went extra mile to ensure we were happy and feel confident that our purchase of our vehicle was truthfully and reasonably priced getting the best value of our money. Luis is doing a great job! Salary raise for Luis is in order, he deserves it.

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DealerRater Feb 26, 2021

Great service by Susanna Yim’s she’s really on it and make the deal happen. She’s did a great job with my purchase and I’m very happy and satisfied. I will definitely recommend her to anyone looking to purchase trade in or lease a Honda. Ask for Susanna Yim’s.

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DealerRater Feb 24, 2021

It was really great meeting you Christy. You made this transaction very easy and you went the extra mile since this was a short notice from our end. You jumped through a couple of hoops to make this happen. Take care and good luck. Frank and Evelyn Jurado.

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DealerRater Feb 23, 2021

Jeff Aoki was very helpful and efficient. Frank Wong was also great. I got a great car and left happy. This was the second Honda I bought from them and will definitely come back for further purchases.

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DealerRater Feb 22, 2021

This is the third Honda I buy from Ty Trieu at Norm Reeves in Cerritos. No hassle purchase, great price and great experience every time.

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DealerRater Feb 22, 2021

Just got my first cr-v. Micheal Hua, Jerry, and Amir were really nice and helpful. I'm really happy with my car and with their service. Thank u guys!!!

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DealerRater Feb 22, 2021

Norm Reeves offered me the lowest price among all the dealership I asked prices from, and Susanna is true to her words, with no surprises.

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Cars Feb 21, 2021

Jose Magaña made my overall experience great. This is my second vehicle from this dealership and a big part of me coming back is because of the staff. They really care about their customers. Highly recommend!

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DealerRater Feb 21, 2021

I was really pleased with my agent Ms. Christy Nuval! Shes really transparent with my transaction and she even gave me a good car options. I just recently moved here in LA from NYC and wasn’t expecting to get a new car but with the help of my agent I have my dream car came true. - she’s really PROFICIENT on her skills and also she give you the best advice what car fits best for your NEEDS and PERSONALITY. She’s a keeper! I would definitely recommend her to all my friends and to all future buyers. ...

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DealerRater Feb 20, 2021

Susanna Yim is a great sales rep, super friendly and helpful!. My wife and I were very satisfied with her service. She gave us really good price. I would recommend her to my friends. I would definitely buy from her again.

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DealerRater Feb 20, 2021

Wonderful experience. Would buy from again. The salesperson Meysam was fantastic...very personable and knowledgeable about the Car he sold me. Brett in finance was extremely thorough and patient with all of our questions. Highly recommend then both!

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DealerRater Feb 19, 2021

Chandika De Silva sold me a new 2021 Honda Pilot. He made the process quick and pleasant. I would highly recommend Norm Reeves Honda and the excellent salesman Chandika, he was very friendly and personable. He didn’t make me feel pressured like so many other places I have shopped for cars. Thank you Chandika and Norm Reeves Honda in Cerritos.

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DealerRater Feb 19, 2021

Christy was so understanding, helpfully and not pushy. She gave me the best deal and made my first car purchase experience run smooth. Thank you so much Christy

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DealerRater Feb 19, 2021

Thank you so much appreciate your time and service I love my car thank you for making it happen excellent customer service you were helpful

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Cars Feb 18, 2021

Jose Rodriguez was a great salesman in the process. He was patient, humorous, insightful, thoughtful, and a genuine person. He answered ALL of my questions, went above and beyond with crunching numbers, showing us cars, and giving us options within my price range. He is the definition of the “Helpful Honda guy”. Thank you Jose! I am very happy with my purchase and experience at this dealership. If you are looking for a car and want to work with a quality salesperson go find Jose Rodriguez!

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DealerRater Feb 15, 2021

Jeff is a true professional and will recommend to everyone. Great character and will help you get it done. He even assisted me on his day off & is quick to response through text. Also helped my mom with some Spanish.

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DealerRater Feb 15, 2021

Service was amazing. Everyone was very polite and extremely helpful. Would highly recommend the location and Michael Hua, Honda rep! Very satisfied with my purchase.

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DealerRater Feb 15, 2021

Christy was helpful, nice, professional and not like a lot of car salesmen who try to pressure you. I would recommend her if you're looking for a new/used car.

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DealerRater Feb 15, 2021

THANK YOU TY AT NORM REEVES IN CERRITOS FOR THE GREAT CUSTOMER SERVICE YOU PROVIDE EVERY TIME 2 LEASES AND NOW A PURCHASE IM HAPPY

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DealerRater Feb 15, 2021

Christy was amazing! She is extremely nice and helpful. She didn’t pressure me into anything like other dealerships have. Also, she promised to get me the deal I wanted and she did! I will definitely recommend friends and family to her! Brett was also amazing. He explained everything in way that was clear and concise. I asked a lot of questions and he answered them all perfectly. Overall this experience was better than I ever would have expected!

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Cars Feb 15, 2021

I purchased a 2021 Honda Accord from here. I inquired online and was assisted by Christy Nuval. We agreed on a price and she kept her word throughout the whole process. I highly recommend her if you are looking for a car at norm reeves Cerritos. Thank you Christy 😊

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DealerRater Feb 14, 2021

Ty was very nice and helpful all the time. He answered all my questions that I had. This is my first time for Honda vehicle, I had really good experience because of Ty. Thank you, Ty!

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DealerRater Feb 14, 2021

Susanna yim is a great sales rep help me get in to a Honda Pilot for a low price if anybody wants to buy a car come to reeves Honda and come see Susanna yim

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DealerRater Feb 14, 2021

Very helpful gentleman, very respectful and went above and beyond to help us out to get my first car, and went out of his way to throughly go though the process.

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DealerRater Feb 13, 2021

Ty was helpful with the car buying process and made sure that all of our needs were met. The establishment was very cheerful and friendly to everyone looking to purchase their cars.

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DealerRater Feb 13, 2021

From start to finish Christy Nuval was awesome. Super friendly and helpful. I have purchased many cars in my life and this was one of the best. One part that stands out was in finance how most dealers pressure you to buy the “extras”. No pressure here. Thank you Christy for a great experience 😊

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DealerRater Feb 13, 2021

Hossain is the man to go for great deals on a Honda. This is a really good dealership. I recommend coming here to get a car The customer service is really good and the process was pretty simple and fast.

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DealerRater Feb 13, 2021

Christy Nuval is a real Pro. She knows what the answers are, she is patient, Understanding, I felt comfortable expressing myself. There were other people from Honda who called me but Christy captured my heart and attention. She is highly commendable.

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Cars Feb 12, 2021

Luis was soooo helpful! He helped me get a really nice Honda Civic for my first car and I absolutely love it! I got such a great deal on the car. He was very professional and friendly and I would definitely come back and recommend him to family and friends.

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DealerRater Feb 11, 2021

Meysam was truly amazing and got me a very fair deal. He works quickly, efficiently and helps you make executive decisions. I highly recommend working with Meysam and I will definitely be working with him for all future car purchases. Thanks Meysam! You do a great job at "putting the customer first." Brett was also amazing. He works quickly and does his job thoroughly. He is very friendly and knows his stuff! Not to mention, he can hold a great conversation...which is also always a plus while you're sitting at dealerships. Thanks Brett!

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DealerRater Feb 10, 2021

Luis Gomez is your guy when it comes to great deals and customer service! I walk out of that dealership with no worries and a great car at the end of the day! Thank you Luis for your time and patience.

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DealerRater Feb 10, 2021

Is not enough to say thanks to Meysam kaed for all his help I really Appreciate him for how he helped us to make the process great

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DealerRater Feb 10, 2021

The sales person, Susana Yim was so nice and gave me really good price. She was also very kind because she explained all the features of the car. I would recommend this person to all of my friends!!

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Cars Feb 10, 2021

Our sales representative, Kim, was outstanding! She was knowledgeable, quick, efficient, knew her product, and most importantly, was extremely well-versed in the various sales promotions that were available, and she helped us to navigate through them to find the one that was the best fit for our particular needs and budget. It has been over a decade since we last purchased a new vehicle, and the method for purchase has significantly changed over that period of time. Kim made the entire [new] process very simple and easy, and she was especially attentive to explaining each step along the way. She ...

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DealerRater Feb 10, 2021

Our sales representative, Kim, was outstanding! She was knowledgeable, quick, efficient, knew her product, and most importantly, was extremely well-versed in the various sales promotions that were available, and she helped us to navigate through them to find the one that was the best fit for our particular needs and budget. It has been over a decade since we last purchased a new vehicle, and the method for purchase has significantly changed over that period of time. Kim made the entire [new] process very simple and easy, and she was especially attentive to explaining each step along the way. She ...

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DealerRater Feb 10, 2021

Highly recommend this location and asking for Alex Atienzo. He was extremely patient and helpful with my father and me. We thought we were only exploring our options that day, but ended up purchasing a vehicle thanks to Alex. It was a great experience!

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DealerRater Feb 9, 2021

Great customer service would recommend to friend to buy from her and the dealership. I would come back in the future only to this dealership

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DealerRater Feb 9, 2021

Came in knowing exactly what I wanted & Devon was able to make it a reality! Thank you Devon! He is the person to go to for a quick and easy experience.

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DealerRater Feb 9, 2021

We’re highly recommend Mr. Jojo Bayas for being so honest ,professional, knowledgeable and always ready to help in buying a car.” You’re one of a kind Mr .Jojo B.”Thank you so much NormReeves Honda!!!

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Cars Feb 9, 2021

Kelvin Funes made my car buying experience seamless. I walked the lot and was immediately happy with the options available, the inventory was great, I was able to browse all my interests in-person. When I decided on my 2021 Honda Accord Sport, Kelvin did a great job of explaining all the amazing features the car had. I drove off the lot feeling really goog and excited about my purchase. 10/10 experience.

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DealerRater Feb 8, 2021

Jeff is so friendly and down to earth. If you decide to lease or purchase your next vehicle, Jeff is the go to person. He makes things simple and easy to understand. He has your best interest in mind.

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DealerRater Feb 6, 2021

Susanna responded quickly as soon as we pulled up to the lot! We were in a hurry, and she was able to meet our needs in a timely fashion to get us out with a brand new vehicle! Definitely ask for her when you come make your next purchase!

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DealerRater Feb 6, 2021

Took the time to help me along the way and in a very quick manner. Was very nice - would buy from her again! Made my experience very fun!

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DealerRater Feb 5, 2021

Taking about a helpful Honda person !!!! Jeff Aoki is simply the best !!!!! Down to earth and very kind and smart. Not only he got me into an awesome!!!! New car, he also give me some great advice as well. He Made my 1st Honda experience very memorable and awesome!!!!! I definitely recommend !!!!!! Thank you Jeff !!!!!! Your the best !!!

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Cars Feb 3, 2021

If you're reading this and have AAA you need to meet w/ Kim Kelly when looking to lease or buy w/ Honda! Kim helped me lease a car 3 years ago and just helped me with my own purchase! I am so in love with the car and the service I received. Honestly she is the best! She is not a pushy car saleswoman she just tells you how it is and tries to give you the best deal that Honda is offering. She'll give you the pros and cons and is just super easy to work with. If ...

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Cars Feb 2, 2021

Darrell Pork was our Salesperson and we can't say enough good things about him. He was so polite , helpful and was able to answer all our questions. Never once felt like we were bothering him asking questions as some Salespeople do.

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DealerRater Feb 1, 2021

I had an awesome experience with Luis Gomez, he was very helpful, patient and show me all the features in my 2021 Pilot, fast process.

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DealerRater Jan 31, 2021

Best experiences ever getting a car from Norm Reeves Honda, Christian Delgadillo is the only person I will ever buy a car from because he is the absolute best. I cannot say enough good things. This location also has a great and helpful staff, big thanks to Murat T in finance for all his help with our CRV purchase. Go here for your next car purchase!!

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Cars Jan 31, 2021

Best experiences ever getting a car from Norm Reeves Honda, Christian D is the only person I will ever buy a car from because he is the absolute best. I cannot say enough good things. This location also has a great and helpful staff, big thanks to Murat in finance for all his help with our CRV purchase. Go here for your next car purchase!!

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DealerRater Jan 31, 2021

This is a really good dealer ship.I recommend coming here to get a car The customer service is really good here they are really nice.

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DealerRater Jan 31, 2021

Susanna is a professional. Always helpful and listens to what you are looking for. Honda Cerritos is lucky to have such a great person working here. Ask for Susanna when looking for your new car.

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DealerRater Jan 31, 2021

Working with Susanna is always a pleasure, she’s very expeditious and thorough and couldn’t recommend her any more. She’s a professional on every level! Thank you Susanna

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DealerRater Jan 30, 2021

Everyone was very friendly and helped me out with the car I wanted. Luis, AJ and Ramsey were great at the job and making me understand everything I needed to know of my car purchase. They all were very helpful. Thank you for everything Mercedes

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DealerRater Jan 30, 2021

Great experience. Very happy with the service and attention given to me during my purchase. I appreciate how friendly everyone was at the dealership, thanks

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DealerRater Jan 30, 2021

We drove from Visalia to Norm Reeves Honda, where we where assisted by Jeff. He gave us all the numbers upfront without us jumping over fences like other locations. Rumple helped get the car we wanted. It took over 8.5 hours to finally make it there due to the weather but it was worth it. Thank you Norm Reeves Honda, and if anyone is looking for a simple purchase approach, just ask for Jeff.

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DealerRater Jan 29, 2021

Great experience, from the moment I reached out with a brief inquiry, Jose Magana was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. The attention to detail and my satisfaction was unparalleled going above and beyond in every aspect. Thanks again for the great help! Iving Torres

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Cars Jan 27, 2021

Awesome experience and great customer service. Jenn Guzman made my car shopping so easy and smooth. She never made me feel pressure. Very helpful and informative. I would highly recommend her to my friends and family. If you ever go to Norm Reeves Honda Superstore in Cerritos, ask for Jenn.

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DealerRater Jan 27, 2021

Awesome experience and great customer service. Jenn Guzman made my car shopping so easy and smooth. She never made me feel pressure. Very helpful and informative. I would highly recommend her to my friends and family. If you ever go to Norm Reeves Honda Superstore in Cerritos, ask for Jenn.

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DealerRater Jan 26, 2021

Great service. Professional and friendly. Would recommend anyone get their service and car through Susanna. She was helpful and made it a breeze to get a car.

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Cars Jan 26, 2021

Mr Darrel Pork was awesome and walked me through the process of the deal. I never felt any pressure from him. Overall the experience was superb.

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Cars Jan 24, 2021

Phil was polite, professional, and knowledgeable. It was a very positive experience for my first time purchase. I will be sure to work with Phil to get a future car again. It was pleasure!

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DealerRater Jan 24, 2021

Diego Cruz was a great sale rep. He was very helpful and was very informative. He made sure I was happy with my purchase and with everything. Thank you!

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Cars Jan 20, 2021

With the lack of assistance from Honda Corp during the 3 years that I leased a Clarity Fuel Cell, I was DONE with Honda but along came Christy Nuval!! She was able to do what Honda Corporate hadn't done so i decided to get another Honda!

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DealerRater Jan 20, 2021

Chandika really made my experience at norms reeves of Cerritos go smooth. I highly recommend him to help you get your vehicle because he truly works for his clients. (:

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DealerRater Jan 19, 2021

After all of the issues that I had with an another Honda dealership with my Clarity Fuel Cell and lack of help from Honda Corporate, I was purchasing another brand! Christy and Norm Reeves worked hard to make sure that I keep my purchase with Honda!

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DealerRater Jan 19, 2021

Phil Byrd was amazing to work with! Best car buying experience I ever had. Extremely knowledgeable, patient and HONEST! Definitely recommend working with Phil and Lindy Ly.

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Cars Jan 18, 2021

Ms. Samantha Alejo was really helpful and answered all our inquiries. Very nice lady. Looking forward to deal with her again with my future cars. Definitely will recommend to my family and friends!

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DealerRater Jan 17, 2021

Very helpful and explains everything throughly. She helped me buy my first car and made it a great experience and gave me many good options.

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DealerRater Jan 17, 2021

Guys if you want to find your dream car look for Christy Nuval she is the best, excellent and very professional to assist customer. Thank you so much for helping....have a great day - Ate Virg

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DealerRater Jan 17, 2021

The transaction was smooth and Christy and the entire team were nice and very accommodating. She’s very experienced with her job and explains everything in a detailed manner. She made sure we understood everything before letting us go.

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DealerRater Jan 16, 2021

Jerry was so helpful . Explain to us every step procedure . Did the absolutely best to have us walk out with a 2020 Honda Accord . Thanks a lot jerry !

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DealerRater Jan 15, 2021

Very satisfied with how everything went, overall a very nice and hard working lady! Will definitely be going back to Susanna again and would definitely recommend to others

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DealerRater Jan 11, 2021

Susanna Yim offered very competitive prices and was willing to work with me on the pricing. I liked my interactions with her and would recommend her at this dealership.

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DealerRater Jan 10, 2021

One of the best Susanna Yim was an outstanding sales lady and she exceeded all expectations. I highly recommend her for all your car needs. I will highly go to her on my next Honda purchase. Easy to work with. Susanna yim again one of the best

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DealerRater Jan 10, 2021

The best experience I’ve had at a dealership. Thank you Susanna for an amazing experience. I am superrrrrrrr pleased and happy with my purchase, you made it 10x better 🙂

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DealerRater Jan 10, 2021

Great dealer. He made the process easy for me as a first time buyer. Looking forward to working with him in the future for any other transaction.

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DealerRater Jan 9, 2021

Ramiro Garcia provided me great consultation, by thoroughly explaining the necessary services that my Honda needed. I’m grateful for employees with such professionalism. I’d definitely recommend him if you plan on bringing your car in for service.

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DealerRater Jan 7, 2021

Christy was very helpful, polite, and professional. She made car shopping an easy and amazing experience! Christy was excellent and I would recommend everyone who is in the process of purchasing a car to meet with Christy so she can assist you with purchasing a vehicle. I loved her customer service!

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DealerRater Jan 7, 2021

My experience w/ Derrelle was Great., he was a very helpful and and knowledgeable and will answer to all your concern.will sure go bck to him!!!

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Cars Jan 7, 2021

Francisco Garduńo was an amazing help. He made the process of buying a new car simple and fast. He made my dream come true of getting a family 2021 HR-V EX. He was super professional and helpful. I would definitely recommend him to my family and friends.

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DealerRater Jan 6, 2021

Chandika DeSilva & AJ Jinadasa Are Marvelous! They Took Real Good Care of Us! Treated Us Like Family. I Highly Recommend Them To Everyone. The Best!

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DealerRater Jan 6, 2021

Great experience from start to finish. Appreciate Samantha Alejo for reaching out and helping me with my first car lease, thank you. Great customer service, highly recommend.

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DealerRater Jan 5, 2021

Christy conducted herself as a professional and it was a pleasure to work with her. She was very attentive to what I wanted and helped make it happen.

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DealerRater Jan 4, 2021

Went to buy a car and Mr. Chandika DeSilva was very helpful, knowledgeable, honest and got us a very Very good deal on a car. If your ever looking for a Honda and your visiting Norm Reeves Cerritos ask for him. I guarantee you won't regret it!

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DealerRater Jan 2, 2021

I came to Norm Reeves Honda Cerritos with my son to lease a new car. For the second time, Jojo has helped my son lease a new car: 2021 Honda Civic Sport. He is definitely an employee I highly recommend to anyone else getting a new car!

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DealerRater Jan 2, 2021

Michael was very friendly and accommodating, the entire experience was entirely stress-free! That says a lot, considering I’m probably one of the most indecisive people you’d ever meet. But Michael did a great job, he’s very knowledgeable and prioritizes your needs. I left the dealership in my brand new Civic Sport and couldn’t be happier.

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DealerRater Jan 1, 2021

Was so friendly, stress free and knowledgeable!! Sent us very useful links and was a speedy process!! Very pleased with our experience, ask for Susanna Yim!!

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Cars Dec 30, 2020

Awesome awesome experience with Susanna Yim!! We are so pleased❤️ Whatever she promised, she delivered. The process was honest and truthful. The new car was splendid!

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