Customer Testimonials
Christy is honest and trustworthy. With the number of cars I have purchased over the years, this is the highest praise I can give, because I have become so jaded and cynical with people who simply do not keep to their word. Christy has integrity, she is straightforward, she is easy to work with, and she follows through and keeps her promises. Absolutely stellar to work with.
I have been very satisfied with service. I was especially pleased with Anthony Ortiz professionalism and requested him again.
Best service in USA . THANKS NORM REEVES HONDA
great service, the best…….EJ salesman very helpful,
All your employees have been very attentive and courteous and very respectful. should be commended.
My whole experience with my lease buyout was pleasant and easy. Everyone that helped me was outstanding. I’m loving my car and I’ve told many friends of my positive experience with the two Mike’s and Christian.
This dealership is quick, clean and super efficient. Always a pleasure to come back here and do business with Maysam. He’s very knowledgeable and straightforward. Hope they continue to make cars I like because I will love to continue my business with Maysam and this dealership
Been coming to Norm Reeves Honda for my previous 7 cars and won't go anywhere else. Jose Rodriguez is always so welcoming and knowledgeable.
Phil is the best. This is the third car I have bought from him. Give him a raise. He is honest and made the whole process smooth.
Outstanding customer service, wide selection, smooth process, great deals, and friendly staff make this dealership exceptional
A breeze See Kim Kelly
Amazing customer engagement ^_^ appreciate all the knowledge they know about every issue I have with my car , makes me feel at ease and confident that my car is in good hands. Appreciate their time
I was pleasantly surprised how quickly my vehicle was serviced to repair all four recalls that were on my vehicle.
Trevor Rodriguez was great, he did not make me feel as if I was bothering him with my car issues the way Miguel did in the past. I'm glad I got new help and I will definitely request him on my next future appointments.
The people of Norm Reeves Honda were very helpful, honest, and caring. I was very happy to make a deal!
Norm Reeves is my only place to go. They never seem to disappoint me in any way. From the moment I set foot into Norm Reeves Honda of Cerritos, I feel like family. Mrs Susanna Yim is who always helps me choosing my car, Murat is the one who closes my deals and Mr Cabrera is the one who is always on top of my vehicles needs. Without my team always by my side, I would be lost. Thank you guys for always being the best of the best. You all give Norm Reeves that touch of awesomeness. I’m ...
He is friendly and very knowledgeable. Very quick, came up to the car right away.
Very helpful all round, very detailed in explaining car information. All questions and concerns were answered. Thank you!
Good service and good quality experience service provider explained in details everything good quality service
Excellent service by the sales representative
(Translated by Google) They gave me very good attention, my car is working very well 👍 (Original) Me dieron muy buena atención mi carro esta funcionando muy bien 👍
Friendly and fast service
Service was very good. They were super patient and made sure I was satisfied before leaving.
The oil change was very fast I definitely like this place for service is great
The best and most trustful dealership. Their customer service is the best and most friendly.
Was very happy over all thank you! For all grate Job! On taking care customer.
The workers were fast and considerate. They worked on my car in a timely manner.
The service staff was knowledgeable and friendly anthony took the time to explain the process and the problem thank you
Awesome customer service! Trevor is the best advisor. Will come back again and ask for Trevor.
Very good customer service, excellent customer satisfaction I will highly wil recommend to family members
Service team lead explained in detail the recall service that is being done to my van. Job completed ahead of time, very happy with the service.
(Translated by Google) Excellent (Original) Excelente
Great service. Finished in scheduled time period. Friendly and informative.
Ty is the best of the best and have worked with him for 20 years!! I will never go anywhere else and appreciate the great service from Ty and Norm Reeves Honda.. Forever a Honda guy!!!
I recently had the pleasure of purchasing a car from Norm Reeves Honda in Cerritos, and I couldn't be more thrilled with the outstanding service I received from their team. From start to finish, my car buying experience was nothing short of exceptional. First and foremost, I want to express my gratitude to Susanna Kim and Phil Byrd, who ensured this experience was smooth and hassle-free. They were incredibly prompt in following up with me and addressed all my questions. Their professionalism and dedication truly set the tone for my positive experience. Finally, I must give a big shoutout ...
Very professional personal
Experience getting a car here was excellent; thank you so much Susanna Yim for making the process quick and effortless!
I have always received excellent service from Honda of Cerritos, and professional service. Thank you.
Dropped it off the night prior for a 720am appointment. It was done within 1.5hrs, which was awesome
Great service. Jonathan Romero was very knowledgeable and helpful with all my questions and concerns. Jonathan along with the technician gave speedy, efficient service. What could have taken a full day they knocked out in a few hours. Honda Cerritos offered me the best deal in town which allowed me to give my car the improvements it needed. Thanks Honda Cerritos!
Satisfied with the vehicle I bought and the customer service was awesome highly recommend this dealership
Awesome Team. Within 30 min I was able to make a deal on the car that I wanted.
Excellent service that diagnosed my car right on issue! Congrats Mrs Barr and The Blue Team!
The location and variety of vehicles were great. I received excellent customer service and information about the vehicles I was interested in.
Have always had great service at Cerritos. Working with Bryan was great as usual…have worked with him before as well as others.
I’ve always gotten the best service with Anthony Ortiz and when oktavo was with the dealership but I’m having on going problems with this 2016 Honda accord I’ve brought it in 3 times regarding the same thing and just spent 1990 dollars and still fill the jerking so I’m not sure what to do next Please help
Excelente servicio atención al cliente bien explicoteo todo el proceso de compra rapidez al firmar contrato
Professional and straight to the point. Devon was pleasant to work with. He was honest and listened to my needs.
I am happy and satisfied with the service. Everyone is very helpful. Fast and quick service when you make an appointment.
Kim Kelly lujon explained all the safety features I was interested in, made all the difference in the world. She was positive and accommodating.
Is the best #1 they help me alot with my car. I will recommended🙏🏻 the best dealer
Exelent personal. Very helpful. They listen your worries and always try to solve the problems asap.
Trevor Rodriguez is the man I don’t use any other service advisor .
Service was fast and it was a very chill experience parts Dept was very helpful
Great customer service. Love taking my car for A1 service. Good outcome and clean environment.
Always professional!
Michael was amazing. Had a great personality from the beginning towards the end of my car pickup. He was very informative and had a great attitude. He made me feel at ease and explained what needed to be fixed in the future. I did not feel pressured at all 👍. I will be conducting all my car service business through the Honda dealership fr now on. Thank you.
As always, amazing service. Always friendly and punctual. Ramiro always has my car ready on time. He is the best!! I wouldn’t trust any other dealership with my car.
Best in the world . Good customer support. good service, advisors, and good technicians. Love you
Excellent service, continue keeping the great customer service your service advisor provide to your customers.
Pedro Serrano had great customer service really enjoyed my experience buying from honda highly recommended.
Had a good experience during the routine maintenance on my 2023 CRV. The service adviser was able to check me in asap. Thank you!
I was very pleased with the service and the work done to my truck. It was very professional transaction. I would definitely go to Honda for more service on my future cars.
15 word minimum is far too much. Once again 15 word is far too much.
Friendly staff and great service! Service agents are very professional and helpful. Communication is key. Thank you Cerritos Honda.