Customer Testimonials
The team was great at this dealer, Alberto was honest and transparent! Happy customer! Thank you!
Jose Magana you're the best thanks so much for your patience! I'm glad you showed me something new I'm enjoying my new HR-V!! I've been coming to Norm Reeves for over 20 years now always great service! Thanks again
Very good experience everything was very friendly and very respectful and helpful especially Christy and Amir
I was really impressed with Albert and he was very knowledgeable about the car. I never felt he was pushing for the sale and that’s what I liked about it. Thank you!
Susanna was helping me to get a new CRV Hybrid last week. She is focused, detailed and ready to give all the knowledge to support and get the most of benefits for her clients. If I buy Honda again, she will be my contact person, for sure!
It was buying a new car in the US for the first time, so talking to other dealer was so nervous experience. But Christy provided the best service and price for my purchase. BEST DEALER IN SOUTHERN CALIFORNIA
Susanna was great again!! 2nd Honda from Norm Reeves and they offered me the lowest price and largest trade In Value on my new lease. Thank you for my new CRV Hybrid 2023
Ty Trieu was awesome and he went above and beyond with his service. It was my first time buying from him. If you ever have any questions or concerns he's always a phone call away. Even on his days off he is still helping us. Great experience and he was never trying to upsell anything.
Norm Reeves Cerritios is the best Honda dealer in Socal. Susanna was straight forward and very helpful. The reservation refund was processed same day I canceled the order. I would have definitely bought from here if they had the car I was looking for.
Susanna at Norm Reeves Cerritos was straight forward and very helpful. The reservation refund was processed same day I canceled the order. I would have definitely bought from here if they had the car I was looking for.
Overall great experience; I would like to highlight the APR originally quoted was wrong which changed my monthly. Mike I believe his name was is awesome though. And helped us.
This is our second purchase from Norm Reeves. If you are searching for a new car look no further. We had the best experience with Ty our salesman and George the finance man. They both make you feel like family and have your best interest in heart! Thank you both for everything!
Oscar O. is the best!!! What an excellent job! Thanks Honda!
8 years ago Ty sold us out first SUV, this is our second one. When we decided to purchase another vehicle he was the first one to come to mind. He is always helpful and very informative, he makes us feel as part of the family. Thank you Ty for all you do!
Great Help!!Thank you Ty Trieu , I'm beyond happy with my new Passport 23.
I went with my sister to buy 2 cars that day and Susana was amazing, we love the way she explained numbers and overall had wonderful experience
I had a great experience with Susanna as my car salesman, she helped me purchase my honda civic si, and I love how she was very straightforward with the numbers, there wasn’t much back and forth, definitely would recommend her if you’re looking into purchasing a honda!
I had a great experience with Susanna as my car salesman, she helped me purchase my honda civic si, and I love how she was very straightforward with the numbers, there wasn’t much back and forth, definitely would recommend her if you’re looking into purchasing a honda!
Mr. Jojo Bayas has shown professionalism and deserve an accolade for helping us get our new Honda Pilot EXL V.6 SUV car.
Thank you so much Darrell for getting us into our new Pilot!! We absolutely love it!! Darrell is very knowledgeable, friendly, and very personable. Would highly recommend Darrell to family and friends. Definitely coming back to Darrell for future care buying needs.
My family has went through Darrell to find cars for the past couple of years! He’s always been so helpful and honest that it makes the process of getting a car a lot easier!
Amazing services !! they worked with what I had and made everything very easy & stress free .
🚗 🚘 ❤️
I had an amazing experience at this dealership in particular with Ugur. I came in to “ look “ because I was not planning on buying soon but Ugur made it so easy for me that I drove out of here with a new car. He took me for a test drive, showed me a couple of cars, explained the different features, answered all my questions until I was sure of what I wanted and needed. Not only that but he worked really hard to stay within my budget which I really appreciate. All around he was awesome so Ugur is the ...
Mazen was able to answer all questions I had regarding a Honda vehicle since I currently drive a 2014 Accord. He is a trustworthy salesman.
MAZEN MAGIC helped me with a Honda vehicle, and I appreciate his assistance. Norm Reeves Honda in Cerritos is my spot for a Honda vehicle, and I’d recommend MAZEN. He was able to answer all questions I had.
I have been going to Jojo since 2017. He has always given me a good deal. Good man, excellent service!! He is very helpful and understanding
I have been going to Jojo since 2017 and he’s always been able to give me a great deal.
Diego Cruz is a great employee at Honda. He has been a great big help when it came to finding a great car for myself! He is quick to respond to calls as well. Thank you so much for the helpful service! I will be returning to this honda dealer for future car services !
Mr. Abdeh was able to answer all questions I had regarding purchasing a Honda vehicle. He is very kind and honest.
Supper salesman Chandika went out of his way to get a good deal for me.
Very fast and friendly service. Got me what I needed and very helpful.
Very helpful and friendly. Got me what I needed for the car very quickly. Highly recommend.
It was a very good experience working with the team members at the Norm Reeves Honda.
Susanna Yim made my purchase quick and easy. Thank you!
Susanna Yim made my purchase quick and easy! After having a poor experience at another local dealership I was pleasantly surprised. Thank you!
Albert Rosales was very helpful and knowledgeable in my pursuit of car hunting. He helped me find the relevant details for making my choice, and unlike many dealership experiences I've had, he didn't make me feel pushed or pressured. I felt treated with courtesy.
Susanna was very helpful and prompt with my car purchase. Anyone looking for a great car sales person should go straight to her.
Thanks to Ty, quick simple and fast, very respectful and understanding with my budget. Please look for him he is very accommodating and helpful.
Very helpful,very good entertainment,& for me I have nothing to say &,it was so nice our experience about for the employee, As I said Normes Reeve Honda I would say the best dealer car & it was so helpful employee., esp.Christy & Mike. Good job keep up the good work guys.
Best place to get a new car. Ask for susanna yim and you will not be disappointed! Hands down best service
Hand down best place to get a new vehicle. They will work with you on all available options for your purchase. Susanna yim is the absolute best person work with as she made each of my options as clear as day. I will definitely return to work with her in the future
Christy was lovely to work with. We had a great price to begin with (no markups from Norm Reeves Cerritos) and Christy was willing to work with our budget. Other dealers would want us to go to their place to get a price or giving a high markups (on top of add-ons) and telling us they have limited inventory and we had to hurry. Christy was never pushing and intimidating, thus the whole process was a bliss. Super price super customer service was what we experienced. Thank you, Christy!
I have purchased a few cars from Norm Reeves Cerritos with the help of Susanna Yim! She will get you the best car that fits you. Susanna also has lots of experience and knows what she’s doing.
Received great service and a lot of help getting the vehicle. Would highly come back for more service.
Albert helped us find the perfect car for us! He was great! Mike in finance was super chill and really made our experience just that much better! Great teamwork!
Albert was amazing! I was on the fence about buying a car. But he made me an offer that I could not refuse. Thank you Albert, I appreciate the good and thorough work!
Julie canales has always helped me including today at norm reeves Honda Cerritos. I love the fact that she always greets me with gratitude and a smile. She listens to any concerns I may have about my vehicle. Furthermore, I love the fact that is clearly knowledgeable about her work and has always answered all of my questions and if I have doubts; she explains in detail until I no longer have doubts. In addition, I love the fact that she genuinely has a passion to take care of her customers. I am happy to recommend her to all my ...
Susanna helped me a lot to buy a car from Norm Reeves Honda Superstore Cerritos. It was my first time to buy the car from the dealership and she explained and answered all I asked. Susanna did her best to give me a great deal and actually she did. If you need a car from Norm Reeves Honda Superstore Cerritos, you definitely come and find her.
Susanna Yim was our sales contact. She was friendly and answered our questions very well. We were very satisfied with our experience. We highly recommend!
Albert is an absolute sweetheart and made the process very easy. Consistently giving us updates on the vehicles arrival. Great customer service, by far best salesman my family has encountered. Will be returning!
Ugar and the finance team worked with me and I got exactly what’s wanted at a reasonable price. The cat was ready for my test drive and Ugar was immediately prompt and friendly and answered all of my questions. I never felt rushed or pressured. A great team and a great experience. Thank you!
I went to Norm Reeves website and made an appointment with Susanna Yim to meet at the dealership. I test drove a new CR-V and Susanna explained all the new features. The vehicle we wanted was in transit and Susanna Yim sent a text when the car came in about two weeks later. I was dreading buying a new car because of having to deal with the sales people for hours, but dealing with Susanna Yim was a pleasure. She was honest and very helpful and made it all an easy process. I highly recommend Susanna Yim if you're ...
Albert addressed every question/concern I had and was very attention. I appreciate his straightforwardness.
Alexis was very helpful throughout the entire process of our vehicle search. Let us know multiple times we could contact in case of any questions or concerns!
Competitive Pricing, Friendly Service, I've bought 2 Hondas from them. Because my 2017 Civic's A/C went out at 40k mi. and because several areas of trim are already peeling, I have vowed to NEVER purchase another Honda! It has become obvious to me that they no longer care about the quality of their vehicles.
A pleasure to work with, He got me more than what I expected! I appreciate his responsiveness, transparency, diligence and attentiveness. I remember when he initially found something similar to what i wanted but he must have felt that It wasn’t exactly what I wanted so he insisted to wait a little more and buy until I feel comfortable, and it just took a couple of days until he found the PERFECT car for my family and I. And for that i am beyond grateful, He truly is a Helpful Honda Guy! Would definitely recommend. I also appreciate that ...
Christine is one the best sales person that I worked with. She is dedicated and honer her customers.
Norm Reeves Honda Cerritos is my favorite dealership, I’m a loyal customer since 2001! Christy Nuval is the best! She was very professional and down to earth and made our buying experience very comfortable. Her attention to detail while signing paperwork was appreciated. She also made sure we were familiar with all the new car features before we left. She went above and beyond till the very end. Highly recommend you call her before visiting the dealership to make an appointment. You will not be disappointed!
Great deal on the Honda CRV and Ty was amazing in helping me through the process! My dad and I checked many locations and they would upsell the car price but Ty was different. He gave us an amazing price. We came a bit close to closing time but Ty was patient and stayed later to help us with the paperwork. From the purchase to receiving the car, everything was quick, simple, and easy!
Alberto was beyond excellent for making it happend on buying our new car for us
My husband and I have purchased three vehicles from Norm Reeves Honda in Cerritos over the years and highly recommend their Sales and Service. Albert Rosales, Sales Rep. guided us through the entire purchasing process and made buying a new car effortless. Many thanks.
Albert was extremely friendly and helpful in helping me buy my first new car! He took the time to show me my options and answered all my questions to ensure I was delighted with my new Honda. I will definitely be coming back!
Albert listened, understood Mr & provided amazing service to ensure I remain a loyal Honda owner. He’s the only reason I switched from Ford to Honda! Albert is the best!
Best sells woman ever SUSANNA is the best in the game she can help with anything
Susanna was so nice she helped me get a car in 10 minutes. She even offered me a ride if I didn’t have one. She made sure I was approved for a car.
Ty was wonderful-very friendly, direct, and honest, He didnt try and upsell like so many of the other salesman do. I would recommend TY to other people looking to buy a new car,
Quick easy and painless. No haggling just straight to the point and best of all I got what I want. Meeting Alexis, Francisco and Paul was very informative and very professional! Thank you!
Where do I start off? It's been a while that I was looking for a new vehicle. We went to Kia first. They had the worst customer service ever!! And overpricing their vehicles!! We decided to call Honda and Susanna worse the most caring and loving human ever!! She helped us find the best deal and my dream car ! I cannot recommend this dealership and Susanna they have the best !!! That's why they are the #1 Honda in the world !!! -Dayiana
The dealership was so easy and incredible to work with! Jose Magana was a delight
This is our 3rd Honda in this dealership, 2 from the late Sonny Wu and 1 from Christy but I have refered a few friends to her and they were all sarisfied and I 2 more relatives who is interested to buy a Honda. I will still and continue to refer Christy. She is patient, understanding and can be trusted. In this kind of business you will seldom encounter few and honest people who will really help you. I work with Toyota in the Philippines so I know how it works.
Just purchased a 2023 Honda CR-V Hybrid from Norm Reeves in Cerritos. Working with Susanna Yim was a pleasure. She kept us informed throughout the process and made the experience as painless as possible.
Just purchased a 2023 Honda CR-V Hybrid from Norm Reeves in Cerritos. Working with Susanna Yim was a pleasure. She kept us informed throughout the process and made the experience as painless as possible.
Cristy is a very straightforward and transparent agent, willing to give the best deals and giving the clients exactly what they need and can afford. She is the best agent I ever had! Go with her if you want to get a car and have the best offer! She is not pushy and will give you options. She is the best!!! Thanks Christy!! Until next time!
Susanna was up against the wall trying to help me get my honda refinanced, when all was wrong she made it work out and didnt quit. Thank you so much. -Joseph woods
I had a great experience with jerry especially as a first time car buyer. He was very helpful and made the process stress free.
We have the next 6 months to buy a car so not a necessity at all at this point. But had just started looking this weekend and looked at Toyota but nothing was catching our eye. As we drove down the 605 we thought we had nothing to lose and thought we would just stop off at Norm Reeves Honda just to take a look. But to our surprise, as soon as we got out of the car, the first car we saw we fell in love with, and Alex was the most amazing person and nothing like the anxiety I get ...
David Reyes gave me the best service !
Loooong waiting on the finance department! But very good customer service, and very good financial process.
Susana fue excelente, muy amable y eficiente, contestó todas nuestras preguntas. Definitivamente regresaremos a comprar otro carro con ella 😊
I’ve been coming to Darell for that past couple years and I’m always satisfied with his customers service. I appreciate his patient with me and will always come back to him when I’m looking for a car. He never disappoints me!
I love my Honda and working with Darrel Pork made the whole process so easy. He’s honest, knowledgeable and easy to work with.
Christy is an awesome person to deal with when buying a car. She gave me the best and lowest quote among five other Honda dealerships. She was able to reserve a car in transit for me and the price got even better when my son an I got there to complete the paper works to hold the car. Christy is kind, patient, knowledgeable , will go out of her way to give you the best price and experience in purchasing a car. I would highly recommend her to my family, friends and to anyone planning to buy a vehicle. Thank you ...
Christy got me a new Odyssey for my company car #1 in this hard season to find a car. She has given knowledgeable and kind guidance and solved some financial issues without a hiccup. Great customer service. Thanks to Francisco as well, who was willing to help me while Christy was absent.
Need great service, with options ask for two people when you get to Honda in Cerritos 1st person is going to be Susanna she will answer all your questions regarding the vehicle you’re looking for. Seriously no hassle of going back and forth just straight to the point with amazing service. For the 2nd person it will be Mike he’ll get all your documents in order and explain why you NEED to get maintenance and extend warranty. The numbers don’t lie he saved us a good amount of money on maintenance. Highly recommend this Honda Dealership from ...
All I gotta say is Chandika and AJ are great people VIP all the way
Just leased my first Hyundai EV Kona Electric car from Norm Reeves Hyundai Superstore on Saturday, December 17!! I've been searching for a new EV car for months now. I thought of lease a new EV car , the process it entails can be very stressful, but here at Norm Reeves Hyundai Superstore, they made it so easy and everything went smoothly. I actually couple of other Chevy/Nissan branches the same day prior to going to Norm Reeves Hyundai Superstore. What I find Norm Reeves Hyundai Superstore were very friendly or personable which made me comfortable. I had pretty low ...
Simply put - wonderful buying experience, straight to the point, and no nonsense attitude. Even on his day off, Ty found time to show up and help me close my deal. I had such a wonderful buying experience with Ty that this wasn't actually my first time buying with him. I had actually nearly purchased a car from him earlier this year. however due to the shortage at the time (and the price hike), I decided against it. This time around just like the first, Ty was straightforward with me regarding the car's price and what I'd ...
Ty gave me a great deal on a Honda CR-V very close to Christmas! I really appreciate his helpfulness, his eagerness to help us. He's also very friendly and easy to work with! It was a great experience dealing at Norm Reeves Honda Superstore Cerritos! Thank you so much!
I really appreciated the salesperson’s professionalism and support with the purchase of my sons 2016 Civic . The process felt very smooth and Alexis was very helpful in helping to get us the best interest rate along with the manager and finance employee.
This was the easiest and fast dealership I have worked with. Christy was efficient but also made sure that everything was covered at the best price. I had a wonderful experience purchasing a brand new vehicle. The process was stress free and pleasant. Christy was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. I highly recommended anyone to go see Christy.
Excellent customer service by the internet salesperson Jose Magana and Frank Wong in the finance department. I was able to find the vehicle I wanted in the color and with the options I was looking for. I had great overall experience with Norm Reeves Honda and I would highly recommend this dealership.
Christy is the best! She goes above and beyond! Great customer service, was very patient with me and helped me get exactly the car I wanted.
This dealership was very Helpful. I loved how they were very eager to make sure some one was helping me. I also loved how they had my car in stock and showed me around the dealership.
Christy is simply the best! She is so helpful and really helps get her customers into the car they want. She communicates well and goes above and beyond for her customers. I am very grateful for her and Norm Reeves. They know how to treat their customers right.
We had a great experience at Norm Reeves. They actually had a new Odyssey in stock in the color/options we wanted. Susanna Yim was especially helpful and efficient. It was a pleasure working with her.
We had a great experience at Norm Reeves. They actually had the vehicle in stock in the color/options we wanted. Susanna Yim was especially helpful and efficient. It was a pleasure working with her.
great experience! very helpful and answers all my questions regarding the car i want to buy.