Customer Testimonials

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DealerRater Aug 1, 2021

Very helpful and professional . Allows client to make their own decision . Was receptive to our want and needs . Good service and great customer service . Good place to buy car

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DealerRater Aug 1, 2021

The best customer service I had today. She gave me excellent service and she made sure to take care of every necessity I needed. Thank you

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DealerRater Aug 1, 2021

Liseth having a bad experience at the dealership does not represent the phenomenal experience I noticed Mazen has. When I go into a dealership, I always ask how experienced the dealer is to know if the dealer is right for me. Mazen expressed a positive attitude as I was trying to budget the vehicle I need to purchase for my work commute. We were able to build a rapport, and I will happily refer him to family and friends.

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DealerRater Jul 31, 2021

Overall I am in love with how the way this dealer operates in comparison to any other dealer I've visited. To start, David Gutierrez is the nicest salesman we have ever worked with. He was fun to be around, yet worked quick to make sure we weren't at the dealership for to long. I will be sending all my friends and family to see David. Murat was also fantastic to work with, he was very nice, kept us laughing, and made the signing process quick and fun.

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DealerRater Jul 30, 2021

Very good experience . Susana take care of me all the time, Shi go to extra mile explaining all the features in the car. Thanks Susana

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DealerRater Jul 30, 2021

I am truly so glad that I bought my car from Norm Reeves Honda Cerritos! When I first met with Devon, I felt comfortable speaking with him and trusted his insight. He was not pushy whatsoever and I had absolute trust in him. He was very upfront and honest about the availability of cars and what he could offer me. Even though the car I wanted was high in demand and hard to get, he went above and beyond to ensure I got the car I wanted. Without Devon, I wouldn't have my car today. I am truly grateful ...

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DealerRater Jul 30, 2021

I recently bought a 2021 Honda CR-V at Norm Reeves. My salesperson was Marcelo Alcalde, and I am very pleased with my experience overall. I had narrowed my choices down to 3 Honda models, and Marcelo graciously showed me each one. Once I had eliminated one of my choices, we went on test drives with the other two. It was such a relief to feel no pressure from Marcelo whatsoever, which was one of my concerns as a lone female. He was 100% respectful, professional, and made no assumptions about my ability to make my own decisions. Indeed, I already mostly knew what ...

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DealerRater Jul 30, 2021

Excellent customer service from sales man Ulises Cota & Brett from finance extremely helpful and answered all my questions, Thank you once again for your wonderful customer service best dealer !!!

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DealerRater Jul 28, 2021

Luis Rojo is the best! He worked hard to get the deal I wanted and I was able to walk with a car! I HIGHLY recommend coming to see Luis Rojo, he was patient, knowledgeable, friendly, and honest. I really appreciated the help he provided me and for staying so late. Please ask for Luis Rojo when looking for a car.

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DealerRater Jul 28, 2021

Neal Abolsedgh was great! Not pushy or aggressive like some sales people can be. Very friendly from the get go and was very knowledgeable on the car I was looking to purchase. If you are looking to purchase a new vehicle I strongly recommend going to the Honda Superstore in Cerritos and asking for Neal!

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DealerRater Jul 27, 2021

I have very nice experience to buy a car here and over all to have Susanna helping to get my better choices, very professional and knowledgeable of her work.

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DealerRater Jul 27, 2021

This past Saturday I leased my 3rd car from Darrell pork !I was beyond ecstatic that he was still a member of sales dept since my first lease ! He’s friendly professional and knowledgeable! My wife and I will continue to be costumers

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DealerRater Jul 25, 2021

From the time Susanna Yim answered my call I knew I had found the right dealership! She was efficacious from start to finish! Excellent service!

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DealerRater Jul 25, 2021

I recommended my cousin Albert Molina to Norm Reeves Honda and to ask for Jose Magana, he is the best! He made his first car buying experience easy and the process really smooth. He goes above and beyond for his customers and tries to help as much as possible.  Great experience, Jose was very good and the sale took place very quick.  I highly recommend anyone to go see Jose Magana. Thanks again for the great help!

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DealerRater Jul 24, 2021

I had a really great experience here - everyone was super friendly and transparent about everything. When I wasn’t happy with the added packages they were willing to negotiate down and provide oil changes/maintenance for the duration of my lease. Hossain helped me in finding the car and price that worked for me and made sure I felt comfortable the entire time. I’ve dealt with some questionable people at other dealerships and have to say this one really provided the best service.

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DealerRater Jul 24, 2021

Exceeded my expectations. I was interested in a White 2022 Honda Civic Touring with black interior. With none in stock, Susanna Yim assured me she would notify me when they would be receiving one in stock. Not only did she notify me when one was in transit to the dealer, but she was constantly giving me updates via email and text, reassuring me she hadn’t forgotten about the vehicle. At the dealer Susanna immediately gave me the best deal available which was extremely important to me for the simple fact I didn’t have to be there for hours going ...

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DealerRater Jul 24, 2021

Susanna Yim went above and beyond for me. This was the best car buying experience I have ever had…and I’ve had a lot. She is the example of what a great Sales Person should be. I will continue to tell people about my experience at Norm Reeves for years to come! Thank you Susanna! - Justine

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DealerRater Jul 23, 2021

Ty Trieu did an outstanding job handling our sale. This was the fifth Honda I have purchased in the last 20 years and this was the easiest and most pleasant of all the sales. Ty understood what we wanted and how we wanted it handled. He did what he said he was going to do, and we did our part. We bought the car. We highly recommend Ty and Norm Reeves Honda Superstore Cerritos to anyone looking for a new car.

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DealerRater Jul 20, 2021

Mason and Frank were some of the best Honda associates I have ever gotten to work with they made me feel super comfortable and we’re helping me in every aspect of the way this is the definition of customer service and they definitely went the extra mile I would definitely recommend anybody to come here and to speak to Mason and Frank.

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DealerRater Jul 19, 2021

This is my first time getting a car of my own Ty really help a lot getting the car, customer service was great. Thanks a lot Ty

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DealerRater Jul 16, 2021

Hossain Ahamed was a huge help. I’ve leased two Honda’s from Norm Reeves Honda. Stress free. Didn’t skip a step. Fair prices and excellent customer service.

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DealerRater Jul 15, 2021

Hossain Ahamed was my leasing consultant who helped me purchase my first lease! He was very kind, patient, went above and beyond for us! Thank you for your service!

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DealerRater Jul 15, 2021

Went in looking for the new 2022 and I got what I wanted! Thank you for the best service! You got a Honda supporter for life!

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DealerRater Jul 14, 2021

Ask for Chandrika , he is the best. Chandika and AJ were awesome. got a great deal . I highly recommend this dealership. The process was stress free and pleasant.

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DealerRater Jul 12, 2021

This dealershiip , so far is the best , Cristy Nuva was so accomodating and very well explained the financial aspect. , as well as gave a thorough description of the CAR i bought

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DealerRater Jul 10, 2021

Very friendly and knowledgeable, was very helpful in assisting me with getting a new vehicle. Very fast and easy process, did not try to push any extra sales. Very straightforward and honest. I am very happy i went to Susanna to get my new car.

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DealerRater Jul 10, 2021

This was my first time buying a car, and I was extremely lucky to have Christy help me out. I had a set color and model in mind and was disappointed when the dealership did not have it in stock that day. However, a model in that color came first thing the next morning, and Christy got into contact with me as soon as she saw it was available. She was very upfront, straight to the point, and was ready to answer all and any of my questions (no matter how silly) about the vehicle and the process of buying ...

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DealerRater Jul 9, 2021

The car buying experience was great thanks to Christy. Great car and great service makes for an exceptional experience. Would recommend Christy to anyone looking to buy a honda. Just reach out to her and she will for sure help you out.

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DealerRater Jul 9, 2021

Susanna was very professional and upfront with cost and fees. We asked for a particular vehicle she found it and we had it by the end of the day. No hassle, no fuss! Excellent service!

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DealerRater Jul 6, 2021

Hossain Ahamed Was excellent!!!! Bought 3 cars within a year. Thanks

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DealerRater Jul 6, 2021

The dealership had a great selection and easy to look around.

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DealerRater Jul 4, 2021

Very helpful and very professional. Totally satisfied with the service!

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DealerRater Jul 3, 2021

Mr. Bayas' is the Best. When I was approached by Mr Bayas i told him I wanted the 2022 civic sedan in sonic gray, the car was not available in that color. I left my phone number and asked him to please contact me when the car was available, the very next day I received a call from Jojo letting me know they received 1 in the color I was looking for and that sealed our deal. Jojo made sure I was happy with price and vehicle. Thank you Jojo for making this purchase a great experience.

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DealerRater Jul 3, 2021

Very helpful and efficient work team! Especially Ms Christy Nuval!

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DealerRater Jul 2, 2021

I highly recommend Christina Nuval. The process of buying a car with her was the most simple and fastest we’ve ever had! Never have I ever met a salesman like Christina!

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DealerRater Jul 1, 2021

I highly recommend MagNa and will definitely purchase from him again! If you are interested in leasing or purchasing a car Magna is the best person you could trust.

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DealerRater Jun 30, 2021

Michael’s product knowledge is what led me to purchase my Honda Civic 2022, along with his enthusiasm! I would definitely recommend him to anyone who considers visiting.

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DealerRater Jun 30, 2021

José Magaña has helped me purchase 2 cars already. He is the best if anyone needs advise on what car to purchase go to him !

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DealerRater Jun 30, 2021

Mazen navigated my family and me with the Honda vehicles to see which is the right fit for us. His assistance was greatly appreciated. I would refer him to people I know when purchasing a vehicle.

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DealerRater Jun 29, 2021

David and Aj were the best people I have ever worked with in my life. Never have I met a salesman like David so knowledgeable and courteous towards us. He led me to the perfect vehicle, not once pushed us towards purchasing today, but his charismatic nature is what led to us purchasing a vehicle. Aj was so nice to work with as well, a very kind man, and even taught us a little history of Sri Lanka! Murat was amazing as well, very kind and easy to understand. Finally David was a huge help when showing us the vehicle. ...

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DealerRater Jun 29, 2021

super helpful at getting me into the car that fit me and my families accommodations. the process was quick and hassle free; putting me in a car within a couple hours. I will definitely come do business with her again.

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DealerRater Jun 28, 2021

It was our first time at Norm Reeves and we were very lucky to have Susanna Yim help us. She was very knowledgeable about the vehicle and made the experience very hassle free. Would definitely recommend to all my family and friends!

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DealerRater Jun 28, 2021

Susanna is very knowledgeable and was the most professional sales associate I had the pleasure to make a deal with. After a long search, she had all the answers and whatever she didn't know she found the answer. Highly recommended.

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DealerRater Jun 28, 2021

Love the upfront no hidden cost. Susanna was great. She is knowledgeable about all Honda vehicles. She stayed with me throughout the process. Everything was smooth and fast.

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DealerRater Jun 26, 2021

Cristy is very nice and helpful with us. We got 2021 passport with a very good deal and gave us some good advice. Will refer her to friends and family

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DealerRater Jun 25, 2021

Amazing dealership! It was quick and straight to the point! One of the helpers, Ty, had amazing customer service and helped guide me to getting my first car!

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DealerRater Jun 24, 2021

Luis Rojo at Norm Reeves Honda was helpful and knowledgeable in the differences between the different models of the Honda Accord, which made it easier for my purchase. His politeness and professionalism made the process of purchasing quick and painless, thank you once again.

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DealerRater Jun 24, 2021

Terimakasih banyak Susanna you good sale person , sangat baik dan ramah sekali terhadap kami. Itulah sebabnya saya membeli mobil Honda HR-V. Terima kasih banyak.

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DealerRater Jun 24, 2021

Susanna was very knowledgeable, nice and very strong person. We are very comfortable with her. So glad to meet her.

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DealerRater Jun 23, 2021

We just purchased our 4th vehicle from Susanna Yim. As always, the experience was amazing and hassle free. Susanna goes straight to the best deal and is so honest. She works hard to make sure her customers are happy. If you are looking into buying a car, call ahead and ask for Susanna.

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DealerRater Jun 22, 2021

Thanks for everything. Good atención. And good customer service everything is ok. Im very happy whith my New CR-V Hybrid car. Everything very fast happen.

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DealerRater Jun 22, 2021

Muy buen servicio y muy amable la senora Susan yo la recomiendo para cuando quieras comprar tu siguiente carro muy buen servicio de 5 estrellas

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DealerRater Jun 21, 2021

Thank you FRANCISCO GARDUNO!! Your honesty and integrity is hard to come by these days. Norm Reeves is lucky to have you. Thank you for helping me get the car my family needed. Ask for Francisco Garduno if you are looking to buy a car and want upfront answers.

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DealerRater Jun 21, 2021

Excellent service (10 out of 10) and Very straightforward. She’s nice and patient. I definitely recommend her for all the first time buyers! 10

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DealerRater Jun 21, 2021

Buying experience was smooth and enjoyable. Luis Rojo was the reason I went with a Honda. If not for him, I would have purchased a 2021 Toyota Camry. Thanks to Luis, it felt like I was buying a car WITH a friend rather than buying a car FROM a car salesman. Luis Rojo is a 10/10 guy and Honda salesman.

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DealerRater Jun 20, 2021

Susanna is amazing! No games or beating around the bush. You tell her what you want and she tries her best to meet you there. I would highly recommend!

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DealerRater Jun 19, 2021

Great customer service, friendly, fun and quick! Everting you want in a sales department rep. and the process was fast. I always ask for Jojo when I need help or have questions

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Facebook Jun 19, 2021

Awesome dealership. Great deals and great technical and customer service.

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DealerRater Jun 19, 2021

Ty was very helpful and went out of his way to find the specific Civic that I was looking for. No extra bells and whistles, just what I needed. He helped negotiate a great deal and my family would love to meet with him again in the future.

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DealerRater Jun 17, 2021

She’s very kind and very helpful! Explained every single question I had. I had no doubts about my purchase. Very clear and was very transparent with the deal. If you need to purchase or lease a car, go with her!

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DealerRater Jun 17, 2021

AJ and Chandika were awesome! I got a great deal and I love my new car 🥰. Highly recommend them for all your Honda purchases in the future.

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DealerRater Jun 17, 2021

She was very nice and helpful was doing everything she can to help us thank you so much Christy we appreciate you!!!! Very fast service too

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DealerRater Jun 16, 2021

Thank you to Sonny Wu & Hossain Ahmed @ Cerritos Norm Reeves Honda Superstore for their brilliant service. The process was quick and didn’t have to wait that long to sign paperwork.

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DealerRater Jun 15, 2021

Such fantastic day with Meysam in Normreeves honda he made our first visit fantastic I really appreciate him and I will recommend him to anyone thanks again

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DealerRater Jun 15, 2021

Susanna did an amazing job showing me their new 2022 Honda Civic Sport. She answered all my questions on the car and was not pushy at all.

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DealerRater Jun 14, 2021

We came for a new civic and Ty helped us quickly pick out the color we wanted. He made the process quick and easy, wasting no time

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DealerRater Jun 14, 2021

The process was fast, did not have to wait too long to sign paperwork. Everyone that I worked with was friendly. Would have wanted the car a bit cheaper but other than that it was a great experience.

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DealerRater Jun 11, 2021

Very friendly and informative. Very good salesperson. She help test drive a brand new 2022 Honda Civic sport. It was a very good car honestly

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DealerRater Jun 9, 2021

Christy was very easy to deal with. No fuss. No fluff. Straight to the point. Makes herself available anytime. Goes out of her way to answer all questions.

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DealerRater Jun 8, 2021

Excellent service, honest and straightforward. She works very hard to assist customers like us and very sincere. Thanks so much for the great time. T

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DealerRater Jun 7, 2021

Great customer service. For my first time, couldn't ask for more! All my questions where answered, as well given with Great choices, highly recommended

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DealerRater Jun 6, 2021

Thank you so much with all your help. You were amazing.. Plus i liked her fancy shoes. She was very elegant and patient and made everything so easy.

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DealerRater Jun 6, 2021

Susanna Yim is the best salesperson I've ever worked with. Incredibly patient, kind, and an overall wonderful person. Honda has a lifelong customer in me because of her.

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DealerRater Jun 4, 2021

Jojo was very helpful in finding my car that I was looking for. The customer service was exceptional and he was very patient and understanding of what I needed. He made sure I left happy and satisfied with my new car! I highly recommend Jojo as a dealer because he made me feel comfortable and I guided me through this process as a first time buyer! Thank you Jojo Bayas!!!!!!

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DealerRater Jun 2, 2021

Best deal that I could found. The customer service was incredible. I meet Ty Trieu and he helped me as his best. Thank you for finding my dream car!

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DealerRater Jun 1, 2021

Christy was great!! She made my car purchase quick and easy. All my questions were answered and she was very knowledgeable. I felt comfortable working with her.

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DealerRater May 31, 2021

Simply put, Christy was an ease to work with to secure the car we were looking for. It was an effortless and honest experience with full transparency throughout.

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DealerRater May 31, 2021

Christy was so helpful from the beginning of the car purchasing process til the very end. It was my first time buying a car and it was a great experience. Love my car and every person that helped me get to this point.

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DealerRater May 30, 2021

Excellent service! Everyone was very friendly and helpful. Service and process was very fast to buy and trade my vehicle. People we worked with made the process go by quick.

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Cars May 29, 2021

Devon Fields is the man to ask for if you're looking to lease or buy. He has been my go to for years. I went in to change the oil and on a whim turned in my lease and bought my car.. Unfortunately he didn't get the sale because he was off that day. So so bummed about it.

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Facebook May 29, 2021

Fast service & efficient workers

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DealerRater May 28, 2021

Susana Yim is the best! We’ve been buying our cars from her for the past 8 years, and she never disappointed us. We always got the best deal from her, so we recommended her to our friends and relatives and they too were very happy with her service.

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DealerRater May 27, 2021

Best car buying experience I have ever had. David Gutierrez was a phenomenal salesman and showed he was more than just an employee at Norm Reeves Honda, it felt like we were in a conjoint experience, as if we were the same person. I would recommend David to anyone looking to purchase a vehicle. I am in love with my Civic.

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Cars May 26, 2021

This was my first time shopping here. I was truly satisfied with the outcome. Maria Lopez was super helpful and was able to get my mom into a car she liked at a good price. I would honestly recommend Norm Reeves to anyone. Thank you Maria for all your help and patience in working with us and helping us find a good and affordable car.

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DealerRater May 26, 2021

Always very helpful and accommodating! She has perfected the art of selling cars coupled with honesty and great customer service! Can’t remember anymore how many Honda’s we’ve bought from her!

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DealerRater May 24, 2021

Thankful for knowing Christy. Very helpful and honest. I am highly recommended, ask for her name once you visited their dealership and you will never regret

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DealerRater May 23, 2021

Diego is the best! He goes above and beyond for his customers. If your looking into buying or upgrading to a new car, Diego is the man!!

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DealerRater May 23, 2021

Great service!! Knowledgeable staff!! Kristi was amazing and the finance manager was patient and a delight!! Thank you for helping make our experience a pleasant one!

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DealerRater May 22, 2021

Christy was great to work with. Got my second car from her and look forward to working with her again. She was great about explaining all my options.

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DealerRater May 21, 2021

She was soo helpful. Very satisfied! She was with us the whole time. She also communicated with us very well. Everything went well thanks to her.

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DealerRater May 20, 2021

Met up with Raffi Martinian who was extremely friendly & helpful really went out of his way to give us a great deal and a great-looking car, Thank you!

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DealerRater May 18, 2021

Susanna works hard to get the deal done. She is experienced and knowledgeable. She makes the process efficient and productive. I recommend doing business with her. The whole Norm Reeves team is respectful and helpful.

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DealerRater May 17, 2021

Susanna yim she was very professional and assistant me with great customer service look for her when purchasing a car very reliable and very pleased

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Facebook May 17, 2021

great service. jose sanches salesman was awsome helped me get a 2021 civc

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DealerRater May 15, 2021

Superb service at Norm Reeves Honda Cerritos. Mr. Hossain Ahmed came through with flying colors. He was helpful, courteous and patient during the whole process. He answered all the questions and took time to explain the different pros and cons of the car. This was my second purchase since the first one was GREAT!!! I would definitely recommend Norm Reeves Honda Superstore to anyone who is in the market for a Honda !!!

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Cars May 14, 2021

Best price on Honda Ridgeline RTL-E after many hours of shopping. You can trust Sandy Novak the Online Manager, she has integrity which is difficult to find with car dealers.

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DealerRater May 14, 2021

Susanna was very helpful in helping me finance my first car. She was honest and showed great service while I was there. Couldn’t have asked for an amazing person to help me with my first car.

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DealerRater May 14, 2021

Best service friendly understanding principle No lies I enjoy buying my car at Cerritos honda thanks to my sales person thank y for everything 😊 so happy

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Cars May 13, 2021

Was an overall great experience. Was helped by John Sanchez Gomez who was great. Was helped immediately, answered all our questions, and found the car we wanted quickly. Would recommend John and this dealership.

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Cars May 11, 2021

Every time I come here, everyone is so eager to help. Luis Gomez always provides my family and I with the most help. He always goes above and beyond, sometimes out of his way to make sure my family and I are satisfied. Come buy your car here. You won’t regret it!


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