Brad,
My experience with Norm Reeves Honda Cerritos was first class. From the initial inquiry through the internet to the financing, the experience was very easy. Linda Ly was very patient with my indecision and Ryan
Dinh was very helpful with the financing. I would definitely recommend Norm Reeves Honda Cerritos to anyone that is in the market for a new Honda.
Best Regards,
Jim F.
Hi Cristina!
I just want to take this opportunity to THANK YOU to YOU and your Amazing Staff especially Chris Ramos & Frank Wong!! Those two gave us the BEST SERVICE, BEST DEAL & went Above and Beyond because of YOU!!
We all felt like we were serious VIPs!! THANK YOU AGAIN!! I am coming back later this week to get my front windows tinted & finishing touch; for the car and I hope to personally meet you when I drop off
my car! I cannot thank you enough!! Happy Mothers Day!
Warm Regards,
Jennifer S.
p.s. I will make sure to refer more friends & family that are in search of a new car your way! :)
To Whom It May Concern:
I leased a ’06 Pilot in May of 2006 from your sales representative Mario Zegarra. I have since then recommended Norm Reeves Honda Cerritos and sales rep Mr. Zegarra to any friend, co-worker or family member interested
in buying a car. I will be returning to either extend, lease or purchase another Honda from Norm Reeves Honda Cerritos because of the wonderful treatment I received from Mr. Zegarra three years ago. I first encountered
Mr. Zegarra when I entered the lot; he was very forthright and honest when I explained my situation. He was very accommodating and efficiently speed me through the paperwork in exactly 1 hour and a half.
I remember it was 1hour and a half because it seemed impossible to be driving out with my new car so quickly. Mr. Zegarra guided me through the process with out any pressure or “games”. He said as we
walked into Norm Reeves Honda Cerritos he would help me drive out with the car I wanted with my terms as soon as he could and he did exactly that. Never have I had such a wonderful experience at a dealership before.
Every year Mr. Zegarra takes the time to touch bases with me to make sure I’m still happy with my car, a detail I find amazingly attentive. I felt taken care of not only by Mr. Zegarra but also by the
lease manager Daniel Carmolinga. I’m used to being pressured to buy all the extras and the extended warranty at this point, but was amazed that my wonderfully surprising treatment continued with Mr. Carmolinga
as he guided not pressured me through the final process while my car was being washed and delivered to me. I can’t believe that I am honestly looking forward to returning to Norm Reeves Honda Cerritos next year
and hope to deal with both Mr. Zegarra and Mr. Carmolinga. Thank you for having such knowledgeable, attentive and efficient staff members like Mr. Zegarra and Mr. Carmolinga.
Sincerely,
Aurelia B.
Dear Glen,
We are so grateful that we had the opportunity to work with you when we purchased our car! As we mentioned to you, we haven’t purchased any “new” vehicles for quite a while, opting instead to purchase
certified pre-owned vehicles, typically Acuras. We’ve walked out of dealerships in the past because we didn’t like the aggressive/pushy attitude and the “games” so often played with and especially your
honesty, in completing our sales. As you know, we were extremely close to purchasing another Acura that day, and had it not been for you, we probably would not have opted to buy the Accord, and likely
would have kept searching for the Acura TL we wanted. So, thank you for your being there! You’ve restored our faith in honest car salesmen! You’re the type of person we could easily call “friend”. Hope
you continue to find success in your business and personal life. I hope you’ll share this letter with your Sales Manager and with the General Manager of you facility. And if you ever need to use us as
a “reference”, please don’t hesitate to call.
Sincerely,
Sterling Z.
Just wanted to let you know that our experience was awesome? Phil made this transaction the most enjoyable experience I have had to date! He was helpful, honest and most importantly no pressure
Bart B.